Director, Data Governance & Analytics Success

$157,320 - $192,280/Yr

Blue Cross Blue Shield - Boston, MA

Full-time - Senior

Boston, MA

Insurance Carriers and Related Activities

About the position

The Associate Director of Data Governance & Analytics Success at BCBSMA will play a pivotal role in executing the organization's data and analytics strategy, ensuring high-quality and trustworthy data for decision-making and insights generation. This position involves developing and implementing an Enterprise Data Governance strategy, leading an analytics success team, and driving the adoption of technology and data products across the organization. The role requires exceptional leadership, collaboration, and technical skills to foster a data-driven culture within the company.

Responsibilities

• Lead cross-divisional committee and stakeholder forums to orchestrate and communicate data governance functions.
• Implement technology solutions to enable robust data lifecycle management, improve data quality and standards, and self-service analytics.
• Manage enterprise MDM solutions as primary business owner in collaboration with data stewards.
• Collaborate closely with risk, legal, security, compliance, audit, and operations teams for data sharing, data security, and audit controls.
• Develop and evolve the data catalog & business glossary for all data & analytics domains across the organization in partnership with data product owners and data stewards.
• Integrate data governance into business planning, portfolio execution, and analytics operations for consistency and appropriate use of data products.
• Define and socialize strategic roadmap, policies, and collaborative practices in partnership with cross-divisional stakeholders.
• Develop and deliver trainings and analytics success programs to enhance data literacy and promote a data-driven culture.
• Capture and promote awareness of data's value across the organization.
• Develop & deliver analytics success programs to enable governed self-service analytics across the organization.

Requirements

• Deep knowledge of healthcare data domains including enrollment, account, claims, providers, products, digital, clinical, financial, and wellness data.
• Excellent understanding and leadership experience in data management, data governance frameworks, and best practices in data design and architecture.
• Experience with cloud-based technology stack for data and analytics platforms covering data visualization, data engineering, and data storage/access.
• Strong understanding of designing and leading education and training programs for a wide array of data user personas.
• Proven people management experience with managing a mix of contractors and FTEs.

Nice-to-haves

• Experience with data cataloging platforms like Informatica, Collibra.
• Ability to establish, track, and socialize KPIs and outcomes reflecting data usage and analytics enablement.

Benefits

• Paid time off
• Medical/dental/vision insurance
• 401(k)
• Well-being benefits