USAA - San Antonio, TX
posted 4 months ago
At USAA, we are dedicated to facilitating the financial security of millions of U.S. military members and their families. We are seeking a Director of Product Ownership (DPO) to join our Policy Modernization team, where you will play a pivotal role in transforming our Property and Casualty (P&C) insurance offerings. This position involves managing our cutting-edge document platform, PICS, which is supported by our new policy administration system, Guidewire, and underwriting, pricing, and rating software, Earnix. As the DPO Director, you will be responsible for defining the portfolio of work that drives innovation in insurance communications and ensures that our products meet the evolving needs of our members. In this role, you will structure ambiguous problems and take decisive action to solve them, working effectively with diverse teams to develop optimal solutions. You will establish trust-based relationships with peers in Modernization to enhance the Policy Modernization initiative. Your responsibilities will include driving requirements discussions with stakeholders and executives, ensuring that requirements are clearly defined and understood by both business and technical teams, and maintaining a prioritized product roadmap for future program increments. You will also define strategic application health goals in collaboration with IT partners, facilitate open communication among partners and stakeholders, and strengthen relationships with integrating partners for both Modernization and Legacy products. As a leader, you will guide a team that represents business stakeholders across multiple agile teams, ensuring that business needs are effectively communicated and addressed. Your expertise in various delivery methodologies, particularly Agile, will be crucial in delivering business value and managing risks, dependencies, and impediments throughout the project lifecycle. This position requires a commitment to continuous improvement and the ability to mentor and coach Product Owners, ensuring adherence to enterprise processes and standards. You will oversee a flexible work environment, requiring in-office presence four days a week, with potential locations including San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, or Tampa, FL. Relocation assistance is not available for this position.