Director, Digital Marketing Experience

Illinois Institute Of Technology - Chicago, IL

Full-time - Director

Chicago, IL

Educational Services

About the position

The Director of Digital Marketing Experience is responsible for overseeing the web services team and managing the university's primary web platforms. This role involves collaborating with the Office of Marketing and Communications to align web services with marketing goals, ensuring the development and maintenance of websites, and providing technical support to end users. The director serves as the lead web developer, requiring advanced knowledge of web technologies and the ability to manage projects effectively.

Responsibilities

• Manage the university's primary and strategically important websites, including development, management, and maintenance.
• Serve as the senior Drupal architect and oversee all web platforms, evaluating and developing custom modules as needed.
• Oversee the development and relaunch of the university website, including leading the RFP process with outside vendors.
• Manage the marketing and communications web services staff, defining tasks, prioritizing work, and reviewing code quality.
• Act as the primary technical administrator for CRM platforms like Salesforce, supporting the marketing office's use of these tools.
• Provide Tier III support and training for users, elevating requests as necessary and managing content requests from functional users.
• Research, evaluate, and recommend appropriate technologies to support the goals of the marketing and communications office.

Requirements

• Bachelor's Degree in computer science or an information technology related field required; Master's Degree preferred.
• 5+ years of experience in Drupal site development.
• 7+ years of experience in web development.
• Advanced knowledge of HTML, CSS, JavaScript, PHP, SQL, Git, and Drupal 10 development.
• Experience with analytics tools, SEO techniques, social media integration, and email design.

Nice-to-haves

• Acquia Certifications preferred.

Benefits

• Health insurance coverage
• Dental insurance coverage
• 401k retirement savings plan
• Paid holidays
• Flexible scheduling options
• Professional development opportunities