Director, Digital Marketing

$93,595 - $130,000/Yr

Kitsap Credit Union - Bremerton, WA

posted 2 months ago

Full-time - Manager
Bremerton, WA
251-500 employees
Credit Intermediation and Related Activities

About the position

Kitsap Credit Union is seeking a Director of Digital Marketing who will be responsible for owning, evolving, and optimizing the digital website experience and digital acquisition channels. This leadership role requires effective communication across all levels of the organization and a strong ability to lead and build teams. The Director will manage the Credit Union's website, collaborating with the online banking team to ensure the design, functionality, and outcomes align with published goals. The role involves executing digital marketing strategies in partnership with internal and external resources to drive traffic, enhance brand awareness, and achieve both short and long-term results. The successful candidate will have a deep understanding of digital ad buying, key performance indicators (KPIs), best practices, and performance reporting. They will conceptualize, research, and recommend data-driven digital marketing strategies in collaboration with a cross-functional team, ensuring that the marketing plan is created and updated annually. The Director will also administer digital marketing solutions software for marketing automation, sales leads, and omni-channel personalization, ensuring effective integration into existing technology. Additionally, the Director will negotiate and manage vendor contracts related to digital marketing solutions, develop the digital marketing budget, and effectively manage resources. They will work with internal teams and external sources to create high-quality content for various online and mobile platforms, develop and manage effective search engine marketing and search engine optimization programs, and continually evaluate emerging technologies for potential adoption. The role also includes managing and developing the digital marketing team, setting performance goals, and ensuring alignment with the Credit Union's vision.

Responsibilities

  • Own and run the Credit Union's website and partner with the online banking team.
  • Execute digital marketing strategies in collaboration with internal and external resources.
  • Conceptualize, research, and recommend data-driven digital marketing strategies.
  • Administer digital marketing solutions software for marketing automation and omni-channel personalization.
  • Negotiate and administer vendor contracts related to digital marketing solutions.
  • Develop the digital marketing budget and manage resources effectively.
  • Work with internal teams to develop high-quality content for online/mobile platforms.
  • Develop and manage effective search engine marketing and SEO programs.
  • Evaluate emerging technologies and provide thought leadership for adoption.
  • Create, implement, and adjust monthly and yearly marketing calendars with the VP and team.
  • Manage and develop the digital marketing team, setting performance goals and deadlines.

Requirements

  • Bachelor's degree in data science, information technology, marketing, or communications, or equivalent.
  • Minimum of 5 years' experience developing and implementing digital marketing strategies.
  • Minimum of 4 years' experience managing teams.
  • Understanding of UI information, website and mobile architecture, and digital design principles, including HTML.
  • Exceptional understanding of data architecture and hands-on experience with data management and marketing automation tools.
  • Ability to gather, integrate, and use data and behavioral analytics to develop digital marketing strategies.
  • Strong experience developing and managing SEO, SEM, and all digital advertising channels.
  • In-depth knowledge of applicable data privacy practices and laws.
  • Excellent verbal and written communication skills.
  • Excellent organizational skills and attention to detail.
  • Strong supervisory and leadership skills.

Nice-to-haves

  • Previous financial industry experience.
  • Extensive experience working with cross-functional teams.

Benefits

  • Free onsite parking
  • Annual time off and sick time accrued
  • 11 Paid holidays
  • 1 Personal day
  • Medical, Dental, Vision, Short- and Long-term Disability, Life and AD&D Insurance
  • Employee Assistance Program
  • Choose from a PPO medical plan or a High Deductible with a Health Savings Account
  • 3% KCU funded Safe Harbor Contribution to your 401K
  • KCU will match up to 2% of your 401K contributions
  • All 401K contributions are 100% vested
  • Potential annual incentive in all roles within Kitsap Credit Union
  • 8 hours of paid volunteer time off
  • Discounts on KCU's products and services
  • Paid Care.com membership
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