Director, Distribution

Liberty Mutual - Seattle, WA

Full-time - Senior

Seattle, WA

Insurance Carriers and Related Activities

About the position

The role involves owning and managing a complex subregion territory and team, focusing on achieving profit and growth goals. The position requires providing leadership, development, and coaching to the Territory Management team, which is responsible for managing an assigned portfolio of insurance products, services, and agency programs. The individual will collaborate with internal partners to navigate regulatory complexities and drive business strategies across various commercial products.

Responsibilities

• Achieve key financial targets including rate adequacy, written premium, profitability, new business, and retention.
• Manage the execution of the annual agency management process and overall territory strategy to drive profitable premium growth.
• Lead the Senior Territory Manager team to optimize agency footprint, including agency plant expansion, engagement, and terminations.
• Develop strategies and drive execution of key initiatives to ensure effective agency partnerships for attracting, developing, and retaining profitable business.
• Identify and assess potential risks including service levels, business quality, pricing, and market conditions to develop resolutions for agency satisfaction and financial results achievement.
• Inspire, coach, and develop the team to ensure deep engagement and necessary skills to achieve sub-region goals.
• Collaborate with the regional marketing team to deliver effective internal and external communications and marketing programs.
• Leverage portfolio-level data and analysis to address macro-level business trends.
• Partner with systems, raters, and Insights teams to maximize business flow.
• Maintain an understanding of the competitive landscape and coordinate resources to meet marketing, pricing, and customer needs.
• Stay informed on local legislative matters and key judicial rulings.

Requirements

• Undergraduate degree in business or related field or equivalent training required.
• MBA, CIC, and/or institute designation preferred.
• Minimum 10 years of progressively more responsible related work experience in a field distribution environment.
• Proven success in building internal and external partnerships and improving team and individual performance.
• Demonstrates strong business acumen and understanding of agency business, with a solid track record of achieving results, project management, negotiation, and problem-solving skills.

Nice-to-haves

• Experience in the insurance industry is preferred.
• Familiarity with agency compensation programs and profit-sharing processes.

Benefits

• Comprehensive health insurance coverage.
• 401k retirement savings plan with matching contributions.
• Paid time off and holidays.
• Professional development opportunities.
• Diversity and inclusion programs.