Director - Fleet Operations

UGI - King of Prussia, PA

Full-time - Director

King of Prussia, PA

5,001-10,000 employees

Utilities

About the position

The Fleet Director at AmeriGas is a pivotal role responsible for overseeing all aspects of vehicle and equipment management within the organization. This includes the strategic planning and execution of fleet repair and maintenance programs, ensuring compliance with technical standards, regulatory requirements, and company policies. The Director will lead initiatives to optimize resource utilization while minimizing costs, focusing on asset productivity and the development of fleet metrics and standards. A significant aspect of this role involves enhancing fleet efficiency and developing a robust vehicle replacement and deployment strategy to support operational safety and effectiveness. In this capacity, the Fleet Director will manage a substantial retail commercial fleet, which includes over 10,000 vehicles, and will be accountable for a combined annual budget exceeding $135 million, covering repair and maintenance, fuel, and leasing costs. The Director will also be responsible for managing relationships with external providers, including OEMs, Up-Fitters, and leasing vendors, ensuring that the fleet operates at peak performance and adheres to industry-leading administrative practices. The role requires a strong focus on continuous improvement, cost control, and customer service, with the Director expected to develop and implement best-in-class fleet management strategies and processes. This includes managing the fleet fueling program, optimizing vehicle utilization, and establishing key performance metrics to drive productivity improvements. The Director will also play a crucial role in the performance management and development of fleet personnel, ensuring that the team is well-equipped to meet the demands of the business.

Responsibilities

• Develop and implement the Fleet management philosophy, strategy, and standards.
• Manage and improve all aspects of the fleet deployment process including optimal driver/vehicle combination, asset utilization, downtime, and spare pooling.
• Manage the Fleet Management services vendors.
• Manage the development of the annual company budget for all vehicle costs (operating and capital) and partner with Finance to explain variances on a monthly basis.
• Manage the company fleet fueling program, including the fleet fuel card program(s), negotiating discounts, monitoring compliance to company policy, and providing necessary information to the tax department to collect entitled tax credits.
• Manage/Improve the vehicle utilization process to ensure the effective use of all applicable assets.
• Develop best-in-class order-to-delivery processes in conjunction with fleet leasing partners/Up-fitters to ensure new vehicles are deployed ahead of the winter season.
• Lead the relationships with key suppliers by developing strategic supplier partnerships/policies.
• Establish and communicate fleet metrics and reliability measurements and take a leadership role in continuous improvement.
• Responsible for driving continuous cost and productivity improvements and for ensuring the best return on capital.
• Develop and implement a best-in-class fleet administrative program.
• Responsible for the performance management (including goal/objective setting), development, training, and education of all Fleet personnel.
• Manage any SOX compliance programs applicable to the Fleet function.
• Develop and manage department overhead expenses (budget).

Requirements

• Experience of managing fleet operations.
• Proven track record of partnership relationship development and significant cost reduction and efficiency improvement results.
• Extensive knowledge of supply chain management practices.
• Cross-functional experiences (Sales, Marketing, or Supply Chain) a plus.
• Strong strategic focus - vision and results-oriented with a keen eye for continuous improvement.
• Strong project management, process skills, and vendor management skills.
• Outgoing personality with strong interpersonal skills - including strong persuasion & influence skills.
• Demonstrated business/financial acumen.
• Strong communication skills (both written & verbal).
• Demonstrated leadership qualities, able to motivate and develop people.
• Strong bias for action with a hands-on approach.

Nice-to-haves

• Advanced degree a plus.