Director Fraud Strategy

$134,400 - $278,200/Yr

American Express - Columbus, OH

Part-time - Senior

Columbus, OH

5,001-10,000 employees

Credit Intermediation and Related Activities

About the position

The Director of Fraud Strategy leads the Fraud Strategy function of Account Protection, being responsible for the analysis of fraud trends, the development of mitigation strategies, and deployment of creative solutions to effectively manage fraud losses, maximize revenue, and support business growth. The Director is responsible for managing and developing a multifaceted team of fraud analysts that provide both real-time and trending insight into fraud vulnerabilities and countermeasure opportunities. The Director guides the development and optimization of fraud mitigation controls within our framework of tools to ensure the business meets or exceeds Fraud Loss goals while supporting business growth targets. The Fraud Strategy Director defines and measures through insight and statistical analysis existing and future mitigation opportunities as part of the design and development process. The Director must measure and monitor fraud performance for the purpose of statistically quantifying risk and opportunity. The Director also seeks and designs creative solutions to fraud risk challenges through optimization of existing controls, pursuit of new tools, and expanded use of alternative data.

Responsibilities

• Develop and communicate vision for the team, defining success and how it will be measured.
• Hire, develop, supervise, and retain key talent within the fraud strategy team.
• Research and understand industry best practices for fraud mitigation strategies, techniques, and risk.
• Build and maintain productive partnerships with key areas of the business to ensure strategies are comprehensive and executed as designed.
• Research and understand relevant regulations and work with Compliance and Operations partners to ensure strategies are in compliance.
• Measure and monitor fraud performance to quantify risk and opportunity.

Requirements

• Bachelor's Degree or equivalent education in Business Management, Statistics, Mathematics.
• Seven years or more work experience directly related to the role and five years minimum of supervisory experience.
• Seven years or more experience demonstrating understanding of risk management disciplines, varying analytic practices, and fraud risk concepts.
• Proven success in analyzing large amounts of data which foster actionable business decisions.
• Experience managing data analysts or statisticians with a proven capacity to lend guidance, insight, and comprehension of in-depth, detailed analysis they produce.
• Solid understanding of operational execution necessary to contextualize and support recommended strategic deployments.

Nice-to-haves

• Master's in Business Management, Statistics, Mathematics.
• Ten years or more in Fraud Risk and/or Credit Risk.

Benefits

• Medical, prescription drug, dental, vision, and other voluntary benefits including life insurance and disability coverage.
• Six weeks of 100% paid parental leave for eligible parents after a 180-day waiting period.
• 401(k) plan with immediate enrollment for hired associates.
• 11 paid holidays and Flexible Time Off (FTO) program.
• 80 hours of Paid Sick and Safe Time (PSST) upon hire and at the beginning of each subsequent calendar year.
• Annual incentive bonus based on individual and company performance.