Director, Global and Strategic HR Services

$116,600 - $204,000/Yr

Johns Hopkins - Baltimore, MD

Full-time - Senior

Hybrid - Baltimore, MD

Educational Services

About the position

The Director, Global and Strategic HR Services at Johns Hopkins University serves as the internal HR consultant and primary point of contact for global HR matters. This role is responsible for overseeing the university's global HR policies, procedures, and operational structure, while also providing strategic HR services and consultation to various divisions. The position requires collaboration with multiple HR functions and aims to enhance employee experience and operational efficiency across the university's global footprint.

Responsibilities

• Consult and coordinate with departments hiring non-US employees for recruitment strategy and global mobility.
• Facilitate hiring through third-party payrolling agencies as required by legal status in the country.
• Ensure compliance of employment contracts with statutory requirements and advise on onboarding and offboarding processes.
• Review and maintain accuracy of country handbooks for consistency.
• Serve as a resource for employees on global HR policies and procedures.
• Ensure efficient HR service delivery with a focus on employee experience and operational efficiency.
• Collaborate with University leaders to implement and transform HR services effectively.
• Act as the HR business partner to support operational goals within University Human Resources.
• Serve as the Appeals Hearing leader for staff grievances regarding employment disciplinary actions.
• Demonstrate Global HR expertise to consult on hiring abroad and immigration liabilities.
• Advise HR Directors on HR policies, onboarding, recruitment, and employee relations.
• Identify employee relations interventions to strengthen communication and collaboration.
• Investigate complex employee issues and provide advice on HR policies.

Requirements

• Bachelor's Degree in Business, Human Resources or related field.
• Eight to ten years' experience in an HR function, preferably with global exposure.
• Strong verbal and written communication skills.
• Project management skills with the ability to manage multiple tasks and deadlines.
• Knowledge of employment compliance and regulatory environments.
• Understanding of global professional and academic frameworks.

Nice-to-haves

• PHR, GPHR, SHRM SCP or equivalent certification.
• Experience with HR information systems, particularly SAP/SuccessFactors and Workday.

Benefits

• Health insurance coverage
• Dental insurance coverage
• 401k retirement savings plan
• Flexible scheduling options
• Paid holidays
• Professional development opportunities