Director, Global Corporate Communications Measurement, Monitoring and Analytics

$137,300 - $234,200/Yr

Visa - Miami, FL

Full-time - Senior

Hybrid - Miami, FL

Credit Intermediation and Related Activities

About the position

The Director of Global Corporate Communications will lead efforts to assess, quantify, and track key communication metrics to enhance Visa's global reputation. This role involves supporting measurement and reporting for essential functions related to press coverage, social media, and reputational metrics. The ideal candidate will be data-driven, skilled in analyzing both quantitative and qualitative data, and possess strong communication abilities. This position is hybrid, requiring in-office presence 2-3 days a week based on business needs.

Responsibilities

• Establish a center of excellence for measurement, real-time monitoring, and reporting for the Global Communications organization.
• Define measurement goals and KPIs.
• Optimize presentation of data for the Communications organization and Leadership Team.
• Analyze data to assess the impact and effectiveness of PR campaigns and activities.
• Leverage analytics to identify effective public relations strategies for target audiences.
• Manage vendor relationships supporting measurement and reporting workstreams.
• Drive efficiencies and alignment around PR and reputation measurement across global teams.
• Collaborate with cross-functional partners to demonstrate the impact of key communications activities.

Requirements

• 10+ years of work experience with a Bachelor's Degree or 8+ years with an Advanced Degree or 3+ years with a PhD.
• 12+ years of work experience with a Bachelor's Degree or 8-10 years with an Advanced Degree or 6+ years with a PhD preferred.
• 10 years of PR/communications experience.
• Experience in measurement and analysis of quantitative and qualitative data.
• Financial payments industry experience preferred.
• Strong independent, can-do attitude with technology knowledge.
• Excellent verbal and written communication skills with attention to detail.
• Confident and assertive in interactions with senior executives.
• Self-driven and focused on delivering excellence.

Nice-to-haves

• Experience in the financial payments industry.
• Inquisitive nature with a strong independent attitude.

Benefits

• Wellness program
• Health savings account
• Health insurance
• Dental insurance
• 401(k)
• Flexible spending account
• Paid time off
• Vision insurance
• Life insurance