Mandarin Oriental Hotel Group - New York, NY
posted 4 months ago
The Director of Global Sales at Mandarin Oriental is a pivotal role focused on driving sales revenue through strategic account management and business development initiatives. This position requires a deep understanding of the leisure FIT and specialty groups market, with a primary goal of achieving and exceeding sales targets for a designated account list. The role involves engaging with clients, participating in trade shows, managing road shows, and developing effective sales strategies to optimize Average Daily Rate (ADR) and overall revenue performance. The Director will manage a portfolio of top accounts, ensuring that key account plans are evaluated and implemented on a bi-annual basis, while also maintaining strong relationships with strategic partners and key influencers in the industry. In addition to account management, the Director will play a significant role in sales leadership and development, supporting hotel and regional sales teams to maximize relationships with key accounts. This includes ongoing coaching and mentoring, as well as managing the departmental P&L in alignment with budgetary goals. The Director will also be responsible for preparing individual Balanced Scorecards (BSCs) in accordance with the Global Sales strategy, ensuring that annual account reviews are conducted effectively. The role also encompasses business development responsibilities, where the Director will cultivate strong business relationships within their territory by understanding account needs and addressing sales priorities. This includes delivering compelling sales presentations to key decision-makers, planning and managing annual Global Sales events, and performing additional duties as assigned to meet operational requirements. The ideal candidate will possess strong interpersonal skills, negotiation abilities, and a proven track record of building and maintaining relationships with C-Level stakeholders in the travel industry.