About the position
The Director of HR Operations at Baptist Jacksonville Baptist Health is a pivotal role responsible for overseeing the development, implementation, and continuous improvement of HR services and solutions tailored to meet the needs of team members and the organization. This position emphasizes the importance of providing comprehensive HR support and guidance, streamlining processes, and enhancing the employee experience through efficient service delivery. The Director will lead all HR Project Management initiatives and manage the Lean Operation Specialists, ensuring that HR operations align with the strategic goals of the organization. In this role, the Director will be tasked with developing innovative HR solutions that not only meet current organizational needs but also anticipate future challenges. This includes fostering a culture of continuous improvement within the HR department, utilizing Lean Six Sigma methodologies to enhance operational efficiency. The Director will also play a crucial role in employee relations, ensuring that team members feel supported and valued within the organization. The ideal candidate will possess a strong background in HR management, particularly in service delivery and operations, with a proven track record in a large healthcare system. They will be expected to lead strategic planning efforts, ensuring that HR initiatives are aligned with the overall business strategy. Additionally, experience in mergers and acquisitions will be essential, as the Director will support due diligence and integration processes during such transitions.
Responsibilities
- Oversee the development and implementation of HR services and solutions.
- Enhance employee experience through efficient service delivery.
- Lead HR Project Management initiatives and manage Lean Operation Specialists.
- Streamline HR processes to improve operational efficiency.
- Provide comprehensive HR support and guidance to team members.
- Foster a culture of continuous improvement within the HR department.
- Support mergers and acquisitions due diligence and integration efforts.
- Develop and implement strategic planning processes for HR operations.
Requirements
- Bachelor's Degree in a relevant field.
- Lean Six Sigma certification.
- 7+ years of experience in HR management, focusing on HR service delivery and operations.
- Experience in a $2 billion healthcare system or larger.
- 3-5 years of experience supporting mergers and acquisitions due diligence and integration.
- Project management experience.
- Employee relations experience.
- Knowledge of related industry, organizational policies, practices, and procedures.
- Legal experience in developing and implementing strategic planning processes.
Nice-to-haves
- Master's Degree in Human Resources or related field.
- Additional certifications in HR or project management.
