Director, Installation Operations

$130,000 - $150,000/Yr

Chargie - Culver City, CA

Full-time - Senior

Culver City, CA

About the position

The Director of Installation Operations at Chargie LLC is responsible for leading and overseeing the electrical installation process for EV chargers. This role is crucial for ensuring the successful implementation of charging infrastructure, contributing to the growth and sustainability of electric vehicle adoption. The ideal candidate will possess a strong background in electrical construction, project management, and team leadership, driving continuous improvement initiatives to enhance installation processes and customer satisfaction.

Responsibilities

• Develop and execute the installation operations strategy in alignment with Chargie's business goals and objectives.
• Drive continuous improvement initiatives to enhance installation processes, efficiency, and customer satisfaction.
• Collaborate with cross-functional teams, including Sales, Engineering, and Customer Support, to ensure seamless project execution.
• Oversee the end-to-end installation process, from site assessment and planning to equipment installation and commissioning.
• Lead a team of installation technicians to ensure timely and high-quality installations.
• Monitor project schedules, budgets, and resource allocation to meet targets and deliver projects on time and within budget.
• Provide technical guidance and support to installation teams, ensuring compliance with electrical codes, regulations, and safety standards.
• Review and approve electrical designs and plans, ensuring they meet technical requirements and customer specifications.
• Implement and maintain quality control processes to ensure installations adhere to Chargie's standards and meet customer expectations.
• Conduct regular site inspections and audits to identify opportunities for improvement and address any issues promptly.
• Collaborate with utility companies, local authorities, and other relevant stakeholders to obtain necessary permits, approvals, and grid connections.
• Recruit, train, and mentor installation teams, fostering a culture of excellence, safety, and continuous learning.
• Provide ongoing performance feedback and coaching to team members, promoting professional growth and development.

Requirements

• Bachelor's degree or a relative 4-year Electrical trade school completion.
• Minimum of 4-6 years of leadership experience in project management, electrical installations, and operations, with a proven track record of successfully delivering complex projects.
• Strong understanding of electrical codes, regulations, and safety standards related to EV charger installations.
• Previous experience managing and leading teams, with excellent leadership and communication skills.
• Proficiency in project management tools and software.
• Ability to thrive in a fast-paced and dynamic environment, adapting to changing priorities and challenges.
• Strong problem-solving skills and a proactive approach to identifying and resolving issues.
• A passion for sustainable energy and electric vehicle charging technology.

Nice-to-haves

• Active C10 electrical contractor's license
• EVITP certification
• Proficiency working in Smartsheets, Jira or similar project management tools