Director, IT Infrastructure and Operations

Battelle Energy Alliance dba Idaho National Labora - Twin Falls, ID

Full-time - Director

Twin Falls, ID

About the position

The Director of IT Infrastructure and Operations at Idaho National Laboratory is responsible for the planning, implementation, and maintenance of IT infrastructure and operational services. This role is crucial for ensuring the reliability, efficiency, and security of IT systems that support the laboratory's mission-critical scientific research and development activities. The Director will oversee a team of IT professionals, manage large-scale IT infrastructure projects, and collaborate with various departments to align IT services with the laboratory's goals. This position requires a strategic vision for IT infrastructure and operations, ensuring alignment with the IT strategy and INL's mission.

Responsibilities

• Develop and implement the strategic vision for IT infrastructure and operations, ensuring alignment with IT strategy and INL's mission and objectives.
• Lead the formulation and execution of IT infrastructure strategies, policies, and procedures.
• Oversee the design, implementation, maintenance, and performance of the laboratory's IT infrastructure, including device management, identity access management, networks, wired and wireless communications, video teleconferencing, data centers, servers, storage, and cloud services.
• Lead a multi-department organization, including matrixed and multi-disciplined teams, to support the organization's strategic direction and operational infrastructure.
• Accountability for disaster recovery planning and business continuity efforts for IT Infrastructure and Operations services.
• Drive continuous improvement initiatives to enhance service delivery, efficiency, and customer satisfaction.
• Establish and oversee operational policies, procedures, and work processes.

Requirements

• Proven experience in IT infrastructure management and operations.
• Strong leadership skills with experience managing IT teams and projects.
• Expertise in IT infrastructure technologies, including cloud services, data centers, and network management.
• Experience in developing and implementing IT strategies and policies.
• Strong understanding of security compliance and disaster recovery planning.

Nice-to-haves

• Experience in a research or laboratory environment.
• Familiarity with advanced cloud computing solutions.
• Knowledge of video teleconferencing technologies.

Benefits

• Hybrid work opportunities
• 9×80 work schedule with every other Friday off