Director - IT Operations - DevSecOps

Wolters Kluwer - Minneapolis, MN

Full-time - Senior

Minneapolis, MN

Publishing Industries

About the position

The Director of IT Operations - DevSecOps at Wolters Kluwer is a pivotal leadership role responsible for overseeing application operations across the FCC portfolio. This position focuses on transitioning to a DevSecOps model and employing Site Reliability Engineering (SRE) practices to enhance the efficiency, reliability, and security of applications while ensuring successful project delivery. The director will manage a diverse portfolio of applications and collaborate with cross-functional teams to modernize application operations through automated processes and cloud-native solutions.

Responsibilities

• Provide leadership and guidance to associate directors, managers, and/or professionals based on organizational goals and company direction.
• Develop policies/procedures to support the functional infrastructure.
• Determine organizational objectives and divisional plans guided by a divisional strategy.
• Collaborate with multiple stakeholders to maximize efficiency of our information systems operations and to solve problems that impact the direction of the business.
• Interpret, execute, and recommend modifications to policies in order to improve the business process.
• Primary accountability for the performance and results across multiple departments within the IT Infrastructure & Operations area of responsibility.
• Provide enterprise strategic direction for regional and global IT network architecture while working with key stakeholders to establish appropriate standards and controls to maximize service levels while minimizing costs.
• Ensure the logical and physical network is performing as required and work with internal and external service providers to repair and restore service as needed.
• Manage information technology infrastructure projects from inception to completion including regular status reporting, budgeting, technology testing and selection, contract management, implementation, service agreements, and managing vendor relationships.
• Ensure all IT compliance requirements are met.
• Proactively plan technology platforms and advancements in order to identify changes to systems and processes to meet new business requirements, reduce costs, and improve infrastructure performance stability and predictability.
• Hire, recruit, and retain superior IT talent that is required to enable and drive future growth.

Requirements

• Bachelor's Degree or equivalent relevant experience.
• 10+ years working in IT Infrastructure & Operations or other equivalent experience.
• Extensive professional experience working on large, complex projects related to IT Infrastructure & Operations or other relevant experience.
• Proven success managing, coaching, and leading mid- to senior-level staff.
• Ability to drive departmental plans forward by setting priorities for the team.
• Advanced knowledge of business processes in order to establish operating policies, business priorities, and standards.
• Excellent interpersonal and communication skills with an ability to build positive working relationships.

Benefits

• Commuter assistance
• Paid parental leave
• Health savings account
• Health insurance
• Dental insurance
• 401(k)
• Flexible spending account
• Tuition reimbursement
• Vision insurance