Director, IT Process Optimization & Testing

$185,000 - $200,000/Yr

Brother International Corporation - Bridgewater Township, NJ

Full-time - Senior

Remote - Bridgewater Township, NJ

Merchant Wholesalers, Durable Goods

About the position

The Director, IT Process Optimization & Testing is responsible for enhancing the testing processes and resources within the IT Platform Engineering department. This role involves strategic planning, process improvement, team leadership, and collaboration to ensure exceptional software delivery. The Director will lead a small team, providing coaching and development opportunities while driving efficiency and innovation in IT processes.

Responsibilities

• Optimize testing processes and resources within the IT Platform Engineering department.
• Plan and improve resource allocation processes, building a roadmap for future state across Resource Management, Release Management, and Testing Management.
• Enhance and implement process and tool improvements to optimize resource utilization.
• Lead the planning and execution of application release management activities, establishing policies, procedures, and schedules for smooth deployments.
• Coordinate with development, testing, and infrastructure teams to recommend and implement automation tools for enhanced release management efficiency.
• Drive the adoption of automated testing techniques to accelerate delivery and improve reliability.
• Partner with the Infrastructure team to develop vital testing assets and processes.
• Evaluate existing testing methodologies and tools to identify areas for improvement.
• Provide guidance, mentorship, and direction to the testing and process engineering team.
• Foster a culture of continuous learning, innovation, and collaboration within the team.

Requirements

• Bachelor's Degree in Computer Science, Information Technology, Business, or a related field.
• 10+ years of experience managing and deploying testing management functions for application teams.
• Experience in Application Release Management and IT Resource and Capacity Management.
• Knowledge of key platforms like SAP (ERP), Salesforce (CRM), and JIRA.
• Exceptional communication skills and ability to develop positive relationships across the business.

Nice-to-haves

• Experience in leading change across an IT department.
• Ability to effectively lead, motivate, and develop people.

Benefits

• Disability insurance
• Health insurance
• 401(k)
• Tuition reimbursement
• Paid time off