Director, IT Service Delivery
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About The Position
Green Thumb is looking for a Director of IT Service Delivery to play a vital role on our growing technology team. The primary responsibility will be to proactively own the relationship between the Service Delivery team and the Retail, Production, and Corporate arms of the business through a regionally located staff. You will also be responsible for partnering with various business units to deliver IT-related projects for our corporate and field locations. The Director of IT Service Delivery will ensure timeliness and quality of support, assist with technical project management and strategy, be an escalation point, and look for opportunities to improve the business. We are a fast-paced company in the process of scaling, and the Director, IT Service Delivery will be expected to work quickly and effectively while balancing multiple priorities and providing technical assistance to the Green Thumb with a customer-service mentality.
