Director, Leadership Communications and Operations, Global Markets

$108,400 - $169,600/Yr

General Motors - Juneau, AK

Full-time - Director

Remote - Juneau, AK

Transportation Equipment Manufacturing

About the position

The Communications team at General Motors is dedicated to driving transformation through impactful storytelling. This team encompasses various functions including Employee Engagement, Vehicle Brand, Corporate, Tech & Innovation, and International Communications. As a cohesive unit, we prioritize collaboration and insights, always seeking ways to leverage communications to add value to the enterprise. In the context of a competitive landscape, GM operates in over 60 global markets, and we are currently seeking a Director of Leadership Communications and Operations for GM Global Markets. This role is pivotal in supporting the execution of communications strategies that span the entirety of GM's global operations. The ideal candidate will possess a profound understanding of both internal and external communications landscapes, enabling them to effectively drive change management initiatives and comprehensive communications campaigns. This position requires a strong stakeholder manager who can provide strategic counsel to senior leaders, enhancing their personal brands while ensuring that communications deliver maximum impact for the business. Additionally, the Director will oversee the communications strategy and operations across global markets, ensuring that processes and tools are implemented effectively and maintained efficiently. In this role, you will be responsible for developing and executing a comprehensive leadership, corporate, and internal communications strategy for the President of GM Global Markets. This strategy will align with GM's overarching goals and objectives, focusing on internal engagement, social media, and media outreach in global markets. You will partner closely with communications leaders and executives to craft impactful messages that resonate with target audiences, ensuring that organizational initiatives are communicated effectively to employees and stakeholders. As a trusted advisor, you will build and maintain strong relationships with stakeholders, drafting various communications assets for executive use, and contributing to high-quality content production for both internal and external channels. Furthermore, you will support the Communication Strategy & Operations by developing and launching new programs and tools that enhance the capabilities of the global markets communications teams, while also driving the sharing of best practices across the organization.

Responsibilities

• Develop and execute a comprehensive leadership, corporate and internal communications strategy for the President of GM Global Markets aligned with GM's goals and objectives, focused on internal engagement, social media and global markets media.
• Partner closely with communications leaders and executives to understand their priorities and craft impactful messages that resonate with target audiences.
• Ensure organizational initiatives and projects are successfully communicated to employees and stakeholders.
• Act as a trusted advisor to executives on communications matters.
• Build and maintain strong relationships with stakeholders.
• Draft narratives, speeches, presentations, talking points, social posts, gold source documents and other communications assets for executive use.
• Build and leverage external communications networks to clearly communicate company initiatives to external audiences.
• Contribute to the production of high-quality content for internal and external communications channels, including social media and company website.
• Support Communication Strategy & Operations, including the development, launch and maintenance of new programs and tools that support the global markets Communications teams.
• Drive sharing of communications best practices and communications assets with teams across the globe.
• Support global markets to track team performance.

Requirements

• Bachelor's Degree
• 10+ years professional experience in internal and/or external communications.
• Incredible written and verbal communication skills
• Experience working with senior executives.
• Excellent project management skills
• Tenured experience with large, complex organizational change management and the development and execution of communications strategy with proven results
• Ability to synthesize complex information into simple communications
• Ability to see the bigger picture of what needs to be done, remain unflappable under pressure, and stay nimble if change is needed.
• Digital and social media content development and publishing
• Data and measurement
• Desire to inspire and align teams through highly engaging communications and educational programs.

Benefits

• Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents
• Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family
• Company and matching contributions to 401K savings plan to help you save for retirement
• Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values
• Tuition assistance and student loan refinancing
• Discount on GM vehicles for you, your family and friends