Director Machine Learning Engineering Management

$233,500 - $408,500/Yr

Forthright Case Management Llc - Santa Clara, CA

Full-time - Senior

Santa Clara, CA

5,001-10,000 employees

About the position

The Director of Machine Learning Engineering at ServiceNow will lead the development of AI platforms and cloud-based GenAI/ML solutions. This role focuses on optimizing generative LLM techniques, overseeing the entire process from data acquisition to performance evaluation, and collaborating with cross-functional teams to deliver high-quality AI/ML solutions that meet user and business needs.

Responsibilities

• Oversee the development of cloud-based GenAI/ML solutions.
• Optimize generative LLM techniques for specific tasks.
• Collaborate with scientists, developers, and product managers to ensure high-quality AI/ML solutions.
• Manage the process from data acquisition to performance evaluation at scale.
• Research and de-risk AI technologies for future capabilities.

Requirements

• PhD in a relevant field such as Computer Science, Data Science, or Engineering.
• Extensive experience in machine learning and AI technologies.
• Strong background in Java and prompt engineering.
• Experience with product management and UX design patterns.
• Proficiency in unit testing and AI research.

Nice-to-haves

• Experience with optimization techniques for LLMs and transformers.
• Familiarity with tools and libraries for AI/ML development.
• Knowledge of GPUs and their application in machine learning.

Benefits

• Competitive salary range of $233,500 - $408,500.
• Full-time employment with a focus on work-life balance.
• Opportunities for professional development and career growth.