Director, Manufacturing, Quality & Supply Chain Information Systems

$199,800 - $222,800/Yr

Xenon Pharmaceuticals - Boston, MA

Full-time - Director

Boston, MA

Chemical Manufacturing

About the position

The Director of Manufacturing, Quality & Supply Chain Information Systems at Xenon Pharmaceuticals will serve as the IT business partner for various teams, including drug substance and drug product teams, Quality organization, and supply chain functions. This role involves developing and executing a technology roadmap, supporting enterprise applications, ensuring compliance with regulations, and facilitating data governance processes. The Director will also play a key role in implementing a new ERP system and will initially function as an individual contributor with the potential to expand their team as the IT group grows.

Responsibilities

• Act as the IT owner for all MQ&SC systems and collaborate with functional system owners and colleagues in IT to evolve the support model based on the needs of the users and the overall IT strategy.
• Partner with key stakeholders in the MQ&SC functions to develop and execute against a functional technology roadmap encompassing current and future systems to address existing pain points, maximize the usage and value of existing systems, and develop new capabilities as needed.
• Serve as the primary point of contact between the MQ&SC functions and IT to resolve issues, align on processes and standards, and ensure awareness and alignment on key initiatives.
• Ensure that IT standards and processes are tailored to meet the unique needs and capabilities of the MQ&SC functions.
• Actively collaborate with other IT business partners to manage common or cross-functional requirements and project dependencies, and to ensure an effective enterprise approach to system planning and design.
• Facilitate effective IT planning, governance, and project delivery as these processes evolve.
• Collaborate with the head of Data Architecture & Engineering to ensure effective and secure data exchange with external vendors and service providers, and to facilitate the design and adoption of effective data governance and lifecycle management processes and tools to control data lineage.
• Design, develop, and document effective data flows and integrations among systems to enable efficient processes and workflows (including automation) and effective reporting and analytics.
• Collaborate with functional stakeholders and with the Quality department to ensure relevant systems are built and maintained in compliance with regulatory requirements and internal policies and procedures.
• Manage vendor relationships (e.g. software and service providers) in the context of both project delivery and ongoing operations to maximize value to Xenon.
• As a member of the IT Leadership Team, contribute to the development and execution of the strategy to evolve the overall IT operating model, including new structure, processes, and ways of working.
• Take on additional responsibilities as the IT group grows and evolves based on company needs, relevant experience and expertise, and availability of resources within IT.

Requirements

• Minimum undergraduate degree in Computer Science, Informatics, or related discipline.
• At least 10 years of progressive information technology/informatics experience in a commercial life sciences organization, including people management.
• Experience working in a regulated environment including extensive knowledge of system validation requirements and frameworks.
• Domain knowledge of the work performed with the Manufacturing, Quality, and Supply Chain functions, including the ability to effectively collaborate with functional stakeholders.
• Demonstrated ability to set direction and lead while simultaneously performing hands-on work.
• Proven ability to diagnose and solve problems, and to identify opportunities to more effectively leverage technology and data to drive agility, efficiency, insights, and compliance.
• Broad knowledge base of cloud technology offerings as they relate to life sciences.
• Excellent written and verbal communication skills with the ability to explain highly technical information in a concise and effective manner to an audience of varying technical aptitude.
• Strong interpersonal skills that support quickly building rapport with IT colleagues, functional stakeholders, and external vendors; ability to manage competing interests in a professional, collaborative and solution-driven manner.
• A problem-solving mindset - i.e. data-driven focus on understanding root causes and developing robust solutions.
• Ability to work flexibly in a fast-paced environment with a strong work ethic and positive attitude.
• Demonstrated ability to lead continuous improvements in IT delivery processes and practices.

Benefits

• Base salary range of $199,800 to $222,800 USD, with consideration for exceptional candidates.
• Target bonus and stock options.
• Full range of benefits including medical, dental, vision, short- & long-term disability, accidental death & dismemberment, and life insurance programs.
• Employee Assistance Program and travel insurance.
• Retirement savings programs with company matching contributions.
• Vacation, personal days, sick days, and an end-of-year company shutdown.
• Expanding Training, Learning & Development program, including a Tuition Assistance program for advanced degrees.