Wyndham Hotels & Resorts - Kissimmee, FL

posted 3 months ago

Full-time - Mid Level
Kissimmee, FL
10,001+ employees
Accommodation

About the position

Wyndham Vacation Ownership is the world's largest vacation ownership company, renowned for its impressive list of destinations. Our mission is to put the world on vacation, and we achieve this through our Vacation Ownership business line, which includes brands such as Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club, and the newly launched Sports Illustrated Resorts. With over 19,000 associates, we operate more than 270 vacation club resort locations globally, providing exceptional experiences for millions of travelers. We are seeking an energetic, hands-on, and results-driven Director of Marketing to play a critical role in Orlando and other assigned markets. This position requires exceptional business acumen, strong strategic planning, and analytical skills, along with in-depth knowledge of Timeshare/Vacation Ownership Sales & Marketing. A solid background in leading a team is essential for success in this role. The Director of Marketing will work closely with the VP of Marketing to plan, implement, and manage marketing business plans, while also partnering with the SVP of Marketing to identify areas for improvement and implement best practices. The role involves collaborating with site and regional sales leadership to analyze performance factors, including increasing tour production and financial performance, as well as reviewing marketing program efficiencies. The Director will effectively train and motivate new marketing personnel, including supervisors and managers, and provide guidance on the rollout of new programs and processes. Additionally, the position requires partnering with Area Senior Leadership in Marketing Review submissions, Compensation Plan analysis, and all other marketing-related analytics. Creating a positive work environment by maintaining the highest level of ethics and integrity consistent with regulatory standards and corporate values is also a key responsibility.

Responsibilities

  • Plan, implement, and manage marketing business plans in collaboration with the VP of Marketing.
  • Identify areas of improvement and implement best practices with the SVP of Marketing.
  • Analyze performance factors with site and regional sales leadership to increase tour production and financial performance.
  • Review marketing program efficiencies and provide insights for improvement.
  • Train and motivate new marketing personnel, including supervisors and managers.
  • Guide site and regional Marketing leadership on the rollout of new programs and best practices.
  • Partner with Area Senior Leadership in Marketing Review submissions and Compensation Plan analysis.
  • Maintain a positive work environment by upholding ethics and integrity.

Requirements

  • Experience in a marketing leadership position within the timeshare/vacation ownership industry.
  • Strong professional communication skills for diverse client interactions.
  • Customer service and problem resolution experience.
  • Vendor relations experience and negotiation skills.
  • Proactive approach with a focus on business process efficiencies.
  • Extensive knowledge in analyzing and reporting on marketing campaigns and strategies.
  • Ability to consistently meet and exceed budgeted goals.
  • Strong organizational skills and ability to maintain accurate data and records.
  • Working knowledge of Microsoft Suite products, including Outlook, Word, and Excel.

Nice-to-haves

  • Experience in digital marketing strategies and tools.
  • Familiarity with customer relationship management (CRM) systems.
  • Knowledge of market research techniques and data analysis.

Benefits

  • Medical
  • Dental
  • Vision
  • Flexible spending accounts
  • Life and accident coverage
  • Disability insurance
  • Paid time off, parental leave, and holidays (depending on position)
  • Wish day paid time to volunteer at an approved organization
  • 401k with employer match (subject to eligibility)
  • Legal and identity theft plan
  • Voluntary income protection benefits
  • Wellness program
  • Employee Assistance Program
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