Director, NAMER Revenue Operations Business Partners, Commercial and SMB

$169,320 - $232,815/Yr

Procore Technologies

Full-time - Senior

Remote

Construction of Buildings

About the position

The Director, NAMER Revenue Operations Business Partners for Commercial and SMB is a strategic leadership role focused on enhancing the scalability, agility, and productivity of the North America Revenue organization. This position involves collaborating with sales leaders and cross-functional teams to drive operational improvements and support revenue growth initiatives. The director will lead a team of business partners and analysts, providing insights and guidance to optimize performance across the Commercial and SMB segments.

Responsibilities

• Lead an agile global Revenue Business Partner team to support and guide standard NAMER Commercial and SMB cadences and initiatives.
• Analyze performance gaps of each business, providing opportunity assessments and driving action plans via operating cadences.
• Design improvements to each business's design, motion, and performance, including plays, SPIFFs, and programs.
• Drive understanding of industry, operating plans, revenue drivers, and target markets.
• Identify and implement operational improvements and system customizations to meet business needs.
• Serve as a trusted advisor to the Revenue Leadership team and act as the primary contact within Revenue Operations for Commercial and SMB.
• Build a strong internal network to drive effective change.
• Collaborate with key stakeholders to solve complex challenges and accelerate growth.
• Provide feedback to communicate issues, trends, and friction points to improve productivity.
• Elevate priorities impacting Revenue teams and ensure focus on high-priority initiatives.

Requirements

• BS degree is preferred; MBA or similar advanced degree a plus.
• 8+ years in a Revenue Operations or CS/Sales Operations role for Commercial and/or SMB segments.
• Demonstrated success in building and/or leading an Operations team at scale.
• Experience working at a large-scale technology company is required; enterprise software is preferred.
• Dedicated people manager with demonstrated leadership in delivering results with large-scale, cross-functional teams.
• Strong executive presence with the ability to influence without authority.
• Proven track record of success in providing strategic guidance and operational oversight in Sales, Success, or Revenue Operations.
• Proven ability to develop tactical initiatives that improve sales productivity and performance.
• Ability to utilize industry benchmarking information with analytical capability to identify market trends.
• Ability to collaborate and build effective relationships across different organizational roles.
• Strong communication skills with the ability to present to large groups.
• Proven track record of establishing and managing operations with an emphasis on maintaining operating rhythms and dashboards.
• Exceptional problem-solving and analytical skills; ability to structure complex problems and develop solutions.
• Experience in reengineering, organizational design, and process improvement; lean startup or design thinking a plus.
• Flexibility to pivot quickly to new demands with a high sense of urgency.

Benefits

• Generous paid time off
• Healthcare coverage
• Career enrichment and development programs