Director, Network Engineering

$155,000 - $160,000/Yr

Harvard University - Boston, MA

Full-time - Senior

Hybrid - Boston, MA

Educational Services

About the position

The Director, Network Engineering at Harvard University plays a crucial role in providing strategic and operational support to the Harvard Business School (HBS) IT organization. This position is responsible for leading the development and execution of the overall network strategy, ensuring that the network infrastructure meets the needs of HBS's faculty, students, and staff. The Director will oversee a team and collaborate with various stakeholders to implement innovative network solutions that align with the institution's mission and future goals.

Responsibilities

• Direct the network team and vendors' staff in support of daily operational work as well as project deliverables
• Provide network technology leadership, vision, and solutions that address business needs, partnering closely with IT colleagues and HBS departments
• Develop, document, maintain, and manage a multiyear network strategy which includes a lifecycle management program
• Develop and communicate annual operating and multiyear capital budget that aligns with the network strategy, as well as managing activities to align with this budget
• Ensure ongoing documentation of critical network and telecommunications assets, processes, and procedures
• Manage vendor relationships and contracts for the procurement of hardware, software and services as well as execution against these contracts
• Work with the University's enterprise networking team to develop and align strategies and services for network and voice services that effectively address community needs
• Contribute and participate as part of the cloud planning program to develop monitoring and other management systems to support the network reliability and performance in a hybrid multi-cloud environment
• Participate in appropriate University and School governance committees ensuring a clear understanding of future business goals and align with appropriate network solutions
• Lead by example, work with each team member to develop clear goals and annual training objectives, and reinforcing the HBS IT values
• Build strong relationships and collaborate with HBS departments to develop innovative solutions for process/development related problems, with industry best practices and trends
• Ensure that HBS systems and the information stored within them are secure and protected in accordance with Harvard's policies and standards, and industry best practices
• Complete other responsibilities as assigned

Requirements

• Minimum of 7 years' post-secondary education or relevant work experience
• Supervisory experience
• Strong working knowledge of network technologies, cloud connectivity, with extensive experience in the planning, design, and implementation of large-scale network environments
• Technical command and expertise in Cisco network switches, routers and protocols, wireless deployments, Palo Alto firewalls, VPNs (Virtual Private Networks), vlan, and fiber deployments
• Possess the ability to express complex technical concepts effectively, both verbally and in writing to people with varying degrees of technical expertise
• Excellent problem solving and decision-making skills
• Strong oral, written and presentation communication skills
• Demonstrated ability to manage a technical staff and lead, influence and motivate others
• Enterprise networking experience in a higher education setting
• Exposure to networking connectivity into cloud environments (e.g., AWS (Amazon Web Services), Azure, and Oracle)
• Infrastructure experience including design and deployment, lifecycle management, planning, and operations
• Experience developing and managing both operational and capital budgets, including experience in managing vendor contracts and licensing

Nice-to-haves

• Cisco Certified Network Professional (CCNP)
• Cisco Certified Internetwork Expert (CCIE) certificate in Security, Enterprise Infrastructure, and/or Wireless

Benefits

• Commuter assistance
• Paid parental leave
• Disability insurance
• Health insurance
• Dental insurance
• Tuition reimbursement
• Paid time off
• Employee assistance program
• Vision insurance
• Life insurance
• Retirement plan