Director of Admissions and Recruitment - Cal State Monterey Bay

About the position

The Director of Admissions and Recruitment at Cal State Monterey Bay is a pivotal role within the Enrollment Management Team, responsible for achieving the university's enrollment targets through strategic partnerships and data-driven decision-making. This position involves overseeing undergraduate recruitment programs, admissions application processing, and managing the Office of Admissions, all while fostering a student-centered approach and collaborating with various academic and administrative units.

Responsibilities

• Oversee the development and implementation of annual and long-range recruitment plans.
• Hire, train, and coach admissions counselors to ensure their success in meeting application and enrollment goals.
• Develop university enrollment goals and projections in consultation with senior management.
• Maintain knowledge of current trends and best practices in undergraduate recruitment.
• Collaborate with the Director of Student Programs to support campus visitation programs and events for prospective students.
• Maintain effective relationships with high schools and community colleges to facilitate student transitions.
• Oversee the development and implementation of procedures for timely processing of admission applications.
• Review admission policy for alignment with university goals and recommend changes as necessary.
• Coordinate processing of applications for specific student groups with appropriate university departments.
• Meet regularly with admissions counselors to review activities and provide guidance.
• Maintain an active staff development program emphasizing continuous improvement and customer service.
• Provide leadership on effective usage of technology and systems, including Salesforce and WebAdmit.
• Manage the office budget and represent the office on university committees.

Requirements

• Equivalent to graduation from a four-year college or university with a degree in a related field.
• Five to seven years of progressively responsible experience relevant to the job responsibilities.
• Three years of supervisory and/or related management experience.

Nice-to-haves

• Master's degree in a related field and experience in a University setting.
• Proficient in the use of online student information systems, preferably PeopleSoft.
• Experience as a supervisor in a high-volume, multi-functional customer service environment.
• Technical fluency with Oracle/PeopleSoft, CSU Common Management System or equivalent student information system.

Benefits

• 401(k) and 403(b) retirement plans
• Relocation assistance
• Tuition waiver for up to 2 courses or 6 units per semester for employees and eligible dependents
• Access to athletic and gym facilities on campus
• Transportation support with pre-tax commuter benefits
• Paid vacation days (2 days per month)
• Continued salary during jury duty
• CalPERS Retirement Plan with lifetime medical benefits