Director of Admissions Marketing and Communications - Tepper School of Business

Carnegie Mellon University - Pittsburgh, PA

Full-time - Mid Level

Pittsburgh, PA

Educational Services

About the position

The Director of Admissions Marketing and Communications at Carnegie Mellon University's Tepper School of Business is responsible for developing and executing strategic marketing and communication plans aimed at driving enrollment for the school's Masters Programs. This role requires strong marketing skills, experience with CRM systems, and the ability to lead a team while collaborating with various stakeholders to enhance the admissions process and candidate experience.

Responsibilities

• Create and manage email drip campaigns and marketing content for Masters Admissions using the Slate CRM system.
• Develop a strong working relationship with the Tepper Marketing & Communications team to ensure a seamless customer journey for candidates.
• Establish stakeholder relationships with faculty and staff to effectively market the programs and attract top talent.
• Supervise two admissions staff, leading performance evaluations and training to meet organizational goals.
• Work with the Executive Director of Masters Admissions to implement marketing strategies to meet enrollment targets.
• Lead the creation of presentations and talking points for recruiters to ensure consistent messaging to prospective students.
• Attend recruitment receptions in various cities to enhance visibility and attract quality applicants.
• Evaluate MBA and MS applications and make recommendations to the Admissions Committee.
• Conduct behavioral interviews as part of the candidate evaluation process.

Requirements

• Bachelor's degree required; Master's degree preferred.
• 5-8 years of marketing/communications experience required; experience in higher education and with CRMs such as Slate preferred.
• Ability to lead others effectively.

Nice-to-haves

• Experience in admissions or enrollment management within higher education.

Benefits

• Comprehensive medical, prescription, dental, and vision insurance.
• Generous employer contribution to retirement savings program.
• Tuition benefits for further education.
• Ample paid time off and observed holidays.
• Life and accidental death and disability insurance.
• Free Pittsburgh Regional Transit bus pass.
• Access to fitness center and Family Concierge Team for childcare needs.