Director of Admissions

About the position

The Director of Admissions is a pivotal role within the organization, responsible for managing the facility's census through the development and execution of strategies aimed at maximizing admissions and occupancy rates. This position requires a strong leader who can effectively train, coach, mentor, and manage the performance of the Admissions team. Reporting directly to the Vice President of the Mission Center and the CEO of the facility, the Director of Admissions is also a key member of the Senior Leadership Team. Collaboration with various stakeholders is essential to ensure that organizational targets are met, operational excellence is achieved, and patient safety and satisfaction exceed established standards. The Director of Admissions is committed to fostering a culture that prioritizes patient safety and success. The role involves a structured schedule from Monday to Friday, typically from 8:30 AM to 4:30 PM. Specific responsibilities include providing leadership and guidance to the Admissions team, overseeing the scheduling, hiring, and retention of qualified staff, and managing the performance of the team to ensure they meet or exceed expectations. The Director will assess call and assessment management, processing times, customer service standards, referent satisfaction, product utilization, and operational efficiency. Additionally, this role requires collaboration with the facility's CEO, operations, medical, clinical, business development, marketing, and the Mission Center to execute strategies that drive improvement and achieve desired outcomes. The Director of Admissions must ensure compliance with all policies and procedures of Recovery Centers of America, as well as accreditation agency requirements and state guidelines. Staying current with changes in state and federal laws and regulations regarding insurance and third-party payers is also crucial. The Director will maintain professional and technical knowledge by attending educational workshops and conferences, reviewing professional publications, and participating in professional societies. Furthermore, the role includes overseeing and facilitating effective management of admissions and bed management requests, ensuring that the facility operates smoothly and efficiently.

Responsibilities

• Provides leadership and guidance to the Admissions team.
• Responsible for the scheduling, hiring, and retaining of qualified staff to carry out all admissions functions.
• Responsible for the performance management of the Admissions team to ensure they meet or exceed all expectations and standards.
• Assesses call/assessment management, processing times, customer service standards, referent satisfaction, product utilization, and operational efficiency.
• Collaborates with facility CEO, operations, medical, clinical, business development, marketing, and Mission Center to execute organizational and departmental strategies to drive improvement and desired outcomes.
• Follows all policies and procedures of Recovery Centers of America.
• Designs, establishes and maintains procedures and policies to ensure high bed occupancy and to control bed availability and patient traffic.
• Ensures compliance with accreditation agency requirements.
• Ensures compliance with the state requirements/guidelines.
• Attends treatment staff meetings.
• Stays current with changes in State and Federal laws and regulations in areas of insurance/third party payers.
• Maintains professional and technical knowledge by attending educational workshops and conferences; reviews professional publications; establishes personal networks, participates in professional societies.
• Oversee, facilitate and be responsible for effective management of admissions and/or bed management requests and/or appoint designee.

Requirements

• Minimum of a Bachelor's degree plus 3 years of experience in a related field.
• Ability to work as a member of a management team.
• Knowledge of State and Federal Statutes regarding patient confidentiality laws.
• Knowledge of State guidelines and accreditation agency standards.
• Knowledge and experience of all continuums of care, including admission assessment and continued stay criteria.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance