Personalized Health Partners - Linthicum Heights, MD
posted 5 days ago
Full-time - Senior
Linthicum Heights, MD
About the position
The Director of Clinical Operations for Medical Specialties at Personalized Health Partners is responsible for overseeing the delivery of high-quality primary care in a person-centered care model. This role involves managing clinical operations, staff, and resources across various healthcare settings, including skilled nursing facilities and telehealth services, ensuring compliance with regulations and fostering a high level of customer satisfaction.
Responsibilities
- Ensure the delivery of high-quality patient care and compliance with regulations and standards.
- Provide ongoing performance feedback throughout the year and coach employees in disciplinary matters.
- Identify educational needs and work with educators to develop and implement training.
- Develop and implement operational strategies for the clinical team.
- Review clinical opportunities and recommend strategic plans to improve them.
- Maintain appropriate and compliant documentation within EMR software.
- Develop relationships with key stakeholders within skilled nursing facilities (SNFs).
- Support strategic initiatives regarding value-based care.
- Provide an excellent customer experience to foster high customer satisfaction and retention.
- Practice ethically and in accordance with the Scope and Standards of Practice of their profession and Board Certification.
- Collaborate with the leadership team at facility DCOs and ensure adequate NP coverage to meet resident care needs.
Requirements
- Master of Science in Nursing, Doctor of Nursing Practice, or NP Certificate Program graduate.
- National certification of AANP or ANCC.
- Active, unrestricted state license/s.
- Ability to obtain licensure in additional states as requested.
- Active DEA license.
- US work authorization.
- 2+ years clinical experience as a Nurse or Nurse Practitioner in geriatric, adult or family practice setting.
- Ability to work in a flexible environment and schedule.
- Passionate about providing healthcare to senior and low-income populations.
Nice-to-haves
- 3+ years clinical management experience as a Nurse or Nurse Practitioner in geriatric, adult or family practice setting.
- Training or clinical experience in geriatrics.
- 3+ years clinical experience as a Nurse Practitioner.
- Experience with coding, ICD-10 and HCC (Hierarchical Condition Categories).
- Experience or training working in a metrics, results-driven healthcare model.
- Experience working in value-based care models.
- Training or experience in geriatric, assisted living, and/or skilled nursing settings.
- Experience working in a collaborative healthcare setting to drive positive outcomes.
Benefits
- Competitive salary range of $232K - $294K per year.
- Opportunities for professional development and training.
