Director of Communications and Public Relations

$160,000 - $180,000/Yr

Towne Park - Plymouth Meeting, PA

Full-time - Director

Plymouth Meeting, PA

5,001-10,000 employees

Administrative and Support Services

About the position

The Director of Communications & Public Relations at Towne Park is responsible for developing and leading internal and external communication strategies that enhance the company's brand and engage employees. This role involves collaboration with various departments to ensure alignment with organizational goals and to promote the company's mission and values. The Director will also drive continuous improvement in communication practices and oversee the management of communication channels.

Responsibilities

• Develop and lead internal communications and content creation strategies that foster employee engagement and build company culture.
• Partner closely with operations and human resources to align company initiatives and messaging.
• Oversee all internal communications channels, optimizing user experience.
• Develop meaningful content for diverse internal and external audiences using various communication strategies.
• Engage with business leaders to develop key messaging and appropriate communication channels.
• Develop communications strategies to support DE&I and ESG efforts.
• Support various internal and external events and company-wide meetings.
• Communicate key operational information and resources effectively with functional teams.
• Develop strategic communication plans for organizational priorities and change management efforts.
• Assist in M&A communications and other organizational transformations.
• Support and champion the primary employee communications channel/app, Towne Link.
• Drive app user experience and incorporate multimedia content to enhance communication efforts.
• Establish metrics to measure communication impact and refine strategies based on results.
• Ensure consistency in messaging and branding across all communication platforms.
• Support external communications, including drafting press releases and managing media inquiries.
• Build and maintain relationships with industry trade media to enhance brand recognition.
• Lead the development and implementation of community involvement programs.

Requirements

• Bachelor's degree in Marketing, Communications, Journalism or a related field.
• 10 years of experience in corporate communications or marketing, with 5-7 years in a corporate environment.
• Proven experience in managing projects, resources, and budgets effectively.
• Experience with change management and M&A communications is a plus.
• Strong leadership skills with a proactive, hands-on approach.
• Excellent problem-solving and analytical abilities.
• Exceptional writing, editing, and content creation skills across various media.
• Strong organizational and project management skills.

Nice-to-haves

• Experience communicating in a distributed or service-oriented organization.
• Creative development experience and familiarity with communications technology.

Benefits

• Medical, dental, and vision insurance
• Accident insurance
• Critical illness insurance
• Hospital indemnity insurance
• Telemedicine benefits
• Company-paid basic life and AD&D insurance
• Short-term and long-term disability
• 401k retirement savings plan
• Paid Time Off (PTO)
• Paid holidays
• Paid floating holidays