Proforce Pest Control - Boca Raton, FL
posted 5 days ago
The Director of Contact Center Operations at ProForce Pest Control is a pivotal role responsible for building and managing a new internal contact center. This position involves developing operational processes, establishing procedures, and overseeing the training and hiring of staff. The director will work closely with HR and IT to implement technology solutions and ensure a collaborative and productive work environment. This hands-on role requires a proactive approach to leadership and operational excellence, contributing to the company's growth and customer satisfaction.