Director of Content Strategy & Operations

$223,470 - $223,470/Yr

Confluent - Oklahoma City, OK

Full-time - Senior

Oklahoma City, OK

Publishing Industries

About the position

The Director of Content Strategy & Operations at Confluent is a leadership role focused on driving the content strategy and creating impactful content throughout the customer journey. This position emphasizes an audience-first approach, ensuring that prospects, customers, and partners receive valuable insights and knowledge about data streaming technology. The role involves designing content strategies, managing a team of content marketers, and collaborating with cross-functional teams to produce engaging and effective content that aligns with corporate narratives and business goals.

Responsibilities

• Design global and regional content strategies that drive engagement and loyalty
• Produce high-impact messaging, storylines, evergreen themes, thought leadership, and multimedia content that support global campaigns and field marketing
• Orchestrate multi-channel content operations—from planning, production, distribution, and measurement to optimization
• Ensure content is optimized for search and user experience across all channels
• Set and achieve performance metrics for content engagement and channel growth
• Manage a measurement framework that connects content to pipeline growth and product-led growth
• Identify content opportunities and stay on top of market trends and changes through market research
• Manage and direct a team of content marketers and writers to ensure the content meets the intended objectives
• Communicate in ways that motivate the team and drive accountability
• Foster professional growth and career development
• Manage a centralized editorial calendar
• Collaborate with cross-functional teams (PMM, customer marketing, product, design, video, etc.) to produce persuasive content
• Partner across the company to ensure content reinforces key messages and has a consistent voice & tone

Requirements

• Passion for technology and ability to articulate complex technical concepts in ways that make sense to a range of personas with varying levels of technical expertise
• History of creating impactful content strategies that align with specific campaign narratives and goals
• Outstanding writing and editing skills
• Experience working on all types of content (ex: case studies, ebooks, promotional and instructional videos, blog posts, social media, emails, etc.)
• Prior B2B experience in the IT/Tech industry
• Familiarity with what motivates key personas: developers, architects, operators, technical executives
• A portfolio of content written for various tech buyer personas
• Excellent communication skills that influence winning outcomes in a cross-functional environment
• Ability to adapt and deliver results in a fast-paced, entrepreneurial environment
• Curiosity and ability to transition from strategic thinking to creative execution
• 10+ years of related experience and a track record for building and leading exceptional content teams

Benefits

• Competitive pay and benefits
• Annual bonus
• Competitive equity package