Director of Corporate Operations

Austin Powder Company - Beachwood, OH

Full-time - Senior

Beachwood, OH

Chemical Manufacturing

About the position

The Director of Corporate Operations is a pivotal role responsible for overseeing and enhancing the operational efficiencies of field locations across the U.S. and Canada. This position requires a strong focus on compliance with federal agencies, including the ATF, DOT, MSHA, OSHA, and DHS, as well as adherence to state-specific regulations. The Director will prioritize safety in all operational aspects and work closely with Division leaders to manage resources effectively to meet corporate goals and business objectives. In this role, the Director will identify key performance indicators (KPIs) for direct reports and provide constructive feedback to ensure the success of the team, which encompasses various departments such as SHES, Transportation, Regulatory, Risk and Claims, Licensing, and Leases. As a member of the Executive Leadership Team, the Director will report directly to the President of U.S. and Canada, playing a crucial role in strategic decision-making and operational oversight. Key responsibilities include acting as the corporate contact for regulatory agencies, leading safety and security risk management, investigating incidents and compliance issues, and supporting field management teams with insurance claims. The Director will also manage the field employee uniform initiative, collaborate with legal counsel on significant claims and contracts, and develop the annual budget for Corporate Operations. Establishing measurable goals and objectives for direct reports, coaching them on KPI measures, and ensuring a strong talent pipeline through effective hiring and succession planning are also critical components of this role. The Director will represent the company in industry forums and ensure that operational practices align with the company's core values of safety, customer focus, respect, and family.

Responsibilities

• Acts as the Corporate contact for ATF, DOT, DHS, MSHA, and OSHA.
• Lead and maintain a high level of awareness, preparation, and response to safety and security-related risks as well as regulatory compliance.
• Review, track and investigate high potential near misses with the SHES team.
• Review, track and investigate theft/loss & product inventory discrepancies, CMV accident investigations, Security breach investigations, and lost time root cause analysis.
• Review and track commercial drivers' behaviors and speed trends.
• Support field management teams with insurance claims.
• Manage field employee uniform initiative.
• Work with legal counsel on large claim settlements, property leases, and vendor contracts.
• Develop and implement annual budget for Corporate Operations.
• Establish agreed upon goals and objectives for direct reports with measurable outcomes and/or key performance indicators.
• Coach, manage, and develop direct reports to understand KPI measures and budgets.
• Address behaviors and discipline consistently.
• Ensure the company has the talent to execute its strategies by hiring and developing a strong team and making succession planning a core business process.
• Consult on site setups, closures, and asset placements.
• Participate in investigations of accidents and incidents to determine root cause and communicate findings to appropriate parties.
• Assist in developing and enforcement of standard operating procedures.
• Lead by conscious choices aligned with our values of Safety as our 1st Priority, Customer Focused, Respect, and the Power of Family.
• Represent Austin Powder with the Institute for Manufacturers of Explosives (IME).
• Other duties as assigned.

Requirements

• A Bachelor's degree in Environmental Safety, Business Management, or in a related field. Equivalent experience will be considered in lieu of a degree.
• 10+ years of experience in Safety compliance with extensive knowledge of OSHA, DHS, MSHA regulations, ATF, and DOT.
• 10+ years of industry experience in transportation, manufacturing, explosive applications, and/or mining.
• 10+ years of direct supervisory experience with responsibilities that included hiring and accountability for performance management.
• Minimum of 5+ years working experience and knowledge of regulatory compliance, regulatory audits, and working with regulators.
• OSHA, MSHA, and CPR certifications are a plus.

Nice-to-haves

• Knowledge of product's physical and chemical properties as well as safety precautions for handling, storing and transporting.