Director of Data Platform

$180,000 - $200,000/Yr

A Place For Mom - New York, NY

Full-time - Director

New York, NY

Professional, Scientific, and Technical Services

About the position

The Director of Data Platform will oversee the strategic management and operational execution of our data platform infrastructure. This role is responsible for ensuring high-quality, actionable data through effective management of data ingestion pipelines, data governance, and the semantic layer. Reporting to the VP of Data, Science, and Analytics, the Director will lead a team dedicated to maintaining and enhancing data systems to support the business's data-driven decision-making. Key Responsibilities and Deliverables include managing the ingestion pipelines to ensure efficient and reliable data flow, administering and optimizing data platforms to support robust data operations, and ensuring the integration and operation of data systems align with business objectives to deliver accurate, timely insights. The Director will also develop and enforce data governance policies to ensure data quality, consistency, and compliance with relevant regulations, implementing and managing data quality frameworks and processes to maintain high standards for data accuracy and integrity. Additionally, the Director will oversee the implementation and management of event tracking to capture and analyze user interactions and behaviors effectively, develop and maintain the semantic layer to facilitate consistent and meaningful data interpretation across the organization, and leverage Segment.io as the company's Customer Data Platform (CDP) to manage event tracking and integrate data from multiple sources. The role requires staying updated with Segment.io features and best practices to maximize its utility in supporting business objectives. Team leadership is a crucial aspect of this role, as the Director will manage and mentor a team of data professionals, fostering a culture of excellence, collaboration, and continuous improvement. The Director will also collaborate with cross-functional teams to understand data needs and provide actionable insights to drive business decisions, working closely with the VP of Data, Science, and Analytics to align data platform strategies with overall organizational goals and priorities. Performance monitoring and reporting will involve developing a roadmap that ties directly to business outcomes, implementing strategies for efficient resource allocation, cost monitoring, and budgeting, and providing regular updates and reports to senior management on data platform performance, challenges, and progress.

Responsibilities

• Oversee and manage the ingestion pipelines to ensure efficient and reliable data flow.
• Administer and optimize data platforms to support robust data operations.
• Ensure the integration and operation of data systems align with business objectives and deliver accurate, timely insights.
• Develop and enforce data governance policies to ensure data quality, consistency, and compliance with relevant regulations.
• Implement and manage data quality frameworks and processes to maintain high standards for data accuracy and integrity.
• Monitor data governance activities, manage Data SLAs, and address issues proactively to ensure data is actionable and reliable.
• Oversee the implementation and management of event tracking to capture and analyze user interactions and behaviors effectively.
• Develop and maintain the semantic layer to facilitate consistent and meaningful data interpretation across the organization.
• Leverage Segment.io as the company's Customer Data Platform (CDP) to manage event tracking and integrate data from multiple sources.
• Manage and mentor a team of data professionals, fostering a culture of excellence, collaboration, and continuous improvement.
• Collaborate with cross-functional teams to understand data needs and provide actionable insights to drive business decisions.
• Develop a roadmap that ties directly to business outcomes to ensure value back to the business.
• Implement strategies for efficient resource allocation, cost monitoring, and budgeting to ensure the data platform operates within financial constraints while maintaining high performance and scalability.
• Provide regular updates and reports to senior management on data platform performance, challenges, and progress.

Requirements

• Proven experience in managing data platforms and ingestion pipelines, with a strong background in relevant tools.
• Extensive experience in data governance, data quality management, and the implementation of data tracking solutions.
• Demonstrated success in managing and leading a team of data professionals.
• Strong leadership and people management skills, with the ability to inspire and guide a team towards achieving strategic objectives.
• Proven ability to manage cross-functional projects and collaborate effectively with various stakeholders.
• Excellent communication skills, with the ability to convey complex technical concepts to non-technical stakeholders.
• Strong analytical and problem-solving abilities, with a focus on delivering actionable insights and solutions.
• Bachelor's degree in Computer Science, Data Science, Information Systems, or a related field; advanced degree preferred.

Nice-to-haves

• Experience with streaming technologies such as Kafka and Kinesis is a plus!
• Familiarity with GA4 and similar tracking tools for capturing and analyzing user interactions and behaviors.
• Experience with semantic layer management and data modeling.

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance