Director of Events

$50,000 - $500,000/Yr

Citizen House Oklahoma City - Oklahoma City, OK

Full-time - Mid Level

Oklahoma City, OK

About the position

The Director of Private Events at Citizen House is responsible for the comprehensive planning, organization, and execution of private events. This role requires collaboration with clients, vendors, and internal teams to ensure that events are delivered to high standards while adhering to budget and timeline constraints. The position emphasizes client management, vendor coordination, and post-event evaluation to enhance future event success.

Responsibilities

• Collaborate with clients to understand their event requirements, preferences, and budget.
• Develop event concepts, themes, and timelines based on client needs.
• Coordinate with internal teams (e.g., catering, facilities, audiovisual) to ensure all aspects of the event are well-planned and executed.
• Create event proposals, including cost estimates, menus, and event layouts.
• Serve as the main point of contact for clients throughout the event planning process.
• Communicate effectively to address client questions, concerns, and requests promptly.
• Build strong relationships with clients to foster long-term partnerships and repeat business.
• Source and negotiate contracts with external vendors (e.g., florists, entertainers, decorators).
• Manage vendor relationships and ensure they deliver services/products as per agreements.
• Coordinate vendor logistics, including setup, teardown, and payments.
• Develop and manage event budgets, ensuring costs align with client expectations and company profitability goals.
• Track expenses, review invoices, and reconcile budget discrepancies.
• Oversee all aspects of event setup, including decor, seating arrangements, audiovisual equipment, and signage.
• Supervise event staff (e.g., servers, ushers, security) to ensure smooth operations during the event.
• Resolve any issues or emergencies that may arise during events, maintaining a high level of professionalism and customer service.
• Conduct post-event evaluations to gather feedback from clients, attendees, and internal stakeholders.
• Analyze event success metrics (e.g., attendance, revenue, client satisfaction) and identify areas for improvement.
• Prepare post-event reports and recommendations for future events.

Requirements

• Bachelor's degree in Hospitality Management, Event Planning, Business Administration, or related field.
• Proven experience in event planning and management, preferably in a private events or hospitality setting.
• Strong organizational and multitasking skills, with the ability to manage multiple events simultaneously.
• Excellent communication, negotiation, and client relationship management skills.
• Proficiency in event planning software/tools and Microsoft Office Suite.
• Budget management experience and attention to detail.
• Creative problem-solving abilities and a customer-focused mindset.
• Ability to work flexible hours, including evenings, weekends, and holidays, as required by event schedules.

Benefits

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off