Director of Facilities and Risk Management

About the position

Evergreen Goodwill of Northwest Washington is seeking a Director of Facilities and Risk Management to lead and oversee the organization’s Environmental Health & Safety (EHS), risk management, and facility operations teams. This role will ensure a safe and compliant work environment, mitigate operational risks, and optimize facility management across multiple locations. The Director will develop and implement policies, procedures, and training programs to promote a culture of safety, security, and operational excellence while aligning with the mission and values of Evergreen Goodwill.

Responsibilities

• Develop, implement, and oversee risk management strategies to minimize workplace hazards and operational risks at our stores, donation centers, warehouses, outlets, job training centers, and administrative offices throughout the six counties we operate in.
• Ensure compliance with all local, state, and federal safety regulations, including OSHA, EPA, and ADA requirements.
• Lead the EHS team plans for conducting risk assessments, audits, and incident investigations, and implement corrective action plans.
• Establish and maintain safety policies, training programs, and emergency response protocols, partnering with the training team.
• Lead the organization’s insurance coverage and claims processes, CARF certification, and regulatory safety inspections.
• Analyze data and trends to proactively address safety concerns and reduce workplace incidents in partnership with the Worker’s Compensation team.
• Manage facility maintenance programs, ensuring all properties are safe, functional, and well-maintained, creating recommendations for in-house vs. outsourced services.
• Develop and oversee capital improvement projects, including renovations and infrastructure upgrades.
• Ensure compliance with building codes, fire safety regulations, and environmental standards.
• Manage vendor relationships for facility services, including janitorial, security, and maintenance contractors.
• Oversee facility-related budget planning and cost control measures.
• Lead, mentor, and develop the Facility Operations team and EHS specialists, fostering a proactive and safety-conscious culture.
• Provide strategic direction, goal setting, and performance management for the department.
• Collaborate with cross-functional teams, including HR, Retail Operations, and Transportation to integrate risk and safety best practices into daily operations.
• Act as a key advisor to senior leadership on risk management and facility-related matters.

Requirements

• Bachelor’s degree in Occupational Health & Safety, Risk Management, Facilities Management, or a related field.
• 10+ years of progressive experience in risk management, workplace safety, and facility operations, with at least 3 years in a leadership role.
• Strong knowledge of OSHA, EPA, NFPA, and other relevant safety and facility regulations.
• Experience in multi-site facility management, preferably in retail, nonprofit, or industrial environments.
• Proven ability to develop and implement comprehensive safety and risk management programs.
• Strong leadership, problem-solving, and decision-making skills.
• Excellent communication skills, with the ability to engage employees at all levels in safety initiatives.
• Proficiency in facility management software, incident tracking tools, and Microsoft Office Suite.

Nice-to-haves

• Certified Safety Professional (CSP) or Associate Safety Professional (ASP)
• Certified Facility Manager (CFM) or Facilities Management Professional (FMP)
• First Aid/CPR/AED Certification

Benefits

• A health plan that includes medical, dental, vision and prescription coverage
• 100% Employer-paid life, accidental death and dismemberment (AD&D), and long term disability insurance (for salaried employee)
• Voluntary supplemental coverage for life, accident, illness, and short- and long-term disability
• Flexible Spending Accounts (FSA) Plan
• Roth and 403(b) Retirement Savings Plan program
• Paid vacation, (9) holiday and sick time
• Limited paid time off for Jury Duty and Bereavement Leave
• Employee discounts
• Employee referral bonus
• Employee Assistance Program (EAP)
• Mentorship Program
• Career Advancement Opportunities
• Paid Job Training