Director of Field Marketing

$80,000 - $120,000/Yr

Home Genius Exteriors - Petersburg, VA

posted 3 months ago

Full-time - Senior
Onsite - Petersburg, VA
Specialty Trade Contractors

About the position

Home Genius Exteriors is seeking a dynamic and experienced Director of Field Marketing to lead our Field Marketing Department. This role is crucial as the marketing department serves as the face of our business, and it is essential that our representatives can communicate effectively and establish connections with potential clients swiftly. The Director will oversee a team of 10-25 canvassing representatives, ensuring that they adhere to the practices, policies, and procedures set forth by the Vice President. This position requires strategic thinking and the ability to adapt quickly while maintaining professionalism and high customer service standards. In this role, you will be responsible for developing and implementing innovative marketing strategies that align with our company’s mission of providing “A Different Experience” to our customers. You will conduct training sessions for new field marketers twice a month, manage recruitment efforts, and oversee the training process. Additionally, you will be tasked with managing scripts and process flows, promoting teamwork, and tracking internal data such as appointments, demos, and sales on a daily, weekly, and monthly basis. The Director will also be expected to travel to different territories as needed, establish a competitive work environment, lead weekly team meetings, and maintain and exceed lead generation goals. Your leadership will be pivotal in exceeding customer service expectations and providing an outstanding experience to every potential customer. This position offers a unique opportunity to grow within a rapidly expanding company that values personal and professional development.

Responsibilities

  • Strategize to develop and implement new marketing strategies
  • Train new field marketers and conduct new hire training twice a month
  • Manage scripts and process flows while being able to make on-the-fly changes
  • Promote teamwork through consistency, reliability, and group cohesiveness
  • Track internal data within the department such as appointments, demos, and sales on a daily, weekly, and monthly basis
  • Travel to different territories within the department as needed
  • Obtain goals set forth by the Vice President of the division
  • Establish a healthy and competitive work environment for your team of marketing representatives
  • Lead weekly team meetings and trainings to teach the latest in product development and sales techniques
  • Maintain and exceed weekly lead generation goals and conversion rates
  • Exceed customer service expectations by providing an outstanding experience to every potential customer

Requirements

  • At least 1 year of Field Marketing or Canvassing (door to door) experience
  • Experience leading a team of marketing representatives (1 year)
  • Work experience in a fast-paced, high-pressure environment
  • Strong organizational and leadership capabilities
  • High degree of dependability and motivation
  • Multi-tasking proficiency and ability to type while speaking to customers
  • Natural ability to speak clearly and publicly with confidence
  • Engaging and lively interpersonal skills
  • Ability to effectively troubleshoot and resolve customer questions and concerns
  • High level of flexibility in a constantly changing environment
  • Ability to make decisions quickly by balancing company guidelines and customer needs

Nice-to-haves

  • Experience in a leadership role within a marketing department
  • Familiarity with the home remodeling industry
  • Proficiency in using technology for organization and efficiency

Benefits

  • Extensive, fully paid training
  • Access to the latest technology, such as laptops and tablets
  • Opportunities for performance-based rewards, such as monetary bonuses and exclusive dinners/outings
  • Full medical insurance available after 90 days
  • Countless career advancement and growth opportunities
  • Flexible schedule
  • Dental insurance
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