Director of Field Marketing

$80,000 - $120,000/Yr

Home Genius Exteriors - Richmond, VA

posted 3 months ago

Full-time - Senior
Onsite - Richmond, VA
Specialty Trade Contractors

About the position

Home Genius Exteriors is seeking a dynamic and experienced Director of Field Marketing to lead our Field Marketing Department. This role is crucial as the marketing department serves as the face of our business, requiring representatives who can effectively communicate and connect with potential clients. The Director will oversee a team of 10-25 canvassing representatives, ensuring that they adhere to the practices, policies, and procedures established by the Vice President. The ideal candidate will possess strategic thinking skills and the ability to adapt quickly while maintaining professionalism and exceptional customer service. In this position, you will be responsible for developing and implementing innovative marketing strategies that align with our company’s mission to provide “A Different Experience” to our customers. You will conduct training sessions for new field marketers twice a month, manage recruitment efforts, and oversee the scripts and process flows used by your team. Promoting teamwork and fostering a competitive yet healthy work environment will be key to achieving the department's goals. You will also be tasked with tracking internal data related to appointments, demos, and sales, ensuring that your team meets and exceeds lead generation goals and conversion rates. Regular travel to different territories may be required, and you will lead weekly team meetings to share the latest product developments and sales techniques. Your leadership will be instrumental in maintaining high customer service standards and providing an outstanding experience for every potential customer.

Responsibilities

  • Strategize to develop and implement new marketing strategies
  • Train new field marketers and conduct new hire training 2x per month
  • Manage scripts and process flows while being able to make on-the-fly changes to both
  • Promote teamwork through consistency, reliability, and group cohesiveness
  • Track internal data within the department such as appointments, demos, and sales on a daily, weekly, and monthly basis
  • Travel to different territories within the department on an as-needed basis
  • Obtain goals set forth by the Vice President of the division
  • Establish a healthy and competitive work environment for your team of marketing representatives
  • Lead weekly team meetings and trainings to teach the latest in product development and sales techniques
  • Maintain and exceed weekly lead generation goals and conversion rates
  • Exceed customer service expectations by providing an outstanding experience to every potential customer

Requirements

  • At least 1 year of Field Marketing or Canvassing (door to door) experience
  • Experience leading a team of marketing representatives (1 YR)
  • Work experience in a fast-paced, high-pressure environment
  • Strong organizational and leadership capabilities
  • High degree of dependability and motivation
  • Multi-tasking proficiency and ability to type while speaking to customers
  • Natural ability to speak clearly and publicly with confidence
  • Engaging and lively interpersonal skills
  • Ability to effectively troubleshoot and resolve customer questions and concerns
  • High level of flexibility in a constantly changing environment
  • Ability to make decisions quickly by balancing company guidelines and customer needs

Nice-to-haves

  • Experience in a similar role within the home remodeling industry
  • Familiarity with the latest marketing technologies and tools

Benefits

  • Extensive, fully paid training
  • Access to the latest technology, such as laptops and tablets
  • Opportunities for performance-based rewards, such as monetary bonuses and exclusive dinners/outings
  • Full medical insurance available after 90 days
  • Countless career advancement and growth opportunities
  • Flexible schedule
  • Dental insurance
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