Director of Field Operations

Fire Protection Services - Perry, GA

Full-time - Director

Perry, GA

Administrative and Support Services

About the position

The Director of Field Operations at Fire Protection Services, LLC is a pivotal leadership role responsible for managing and developing the field team, overseeing service delivery, and ensuring customer satisfaction. This position requires strategic planning, budgeting, and operational oversight to drive growth and maintain high-quality standards in the service industry.

Responsibilities

• General Management, Training and Development of the Field Team
• Strategic Planning, Budgeting and Forecasting
• Operational and Technical Oversight of Service Delivery
• Quality Assurance, Compliance and Customer Satisfaction
• Pricing/Quoting

Requirements

• 5+ years of demonstrated related performance management experience and/or training or equivalent combination of education and experience
• Strong understanding of business management, including basic financial analysis, operational processes, and customer service
• Excellent communication, interpersonal, mentoring, and leadership skills
• Passionate desire to lead and develop Teams of Technicians
• Ability to strategize, solve problems effectively, and handle multiple priorities in a fast-paced environment
• Proficiency with standard business software and the ability to learn and work within various technologies

Nice-to-haves

• Fire and life safety experience is a plus

Benefits

• Competitive base salary plus bonus opportunities
• Company health insurance and 401K
• Comprehensive PTO