Director of HR and Operations

$85,000 - $110,000/Yr

Kaleidoscope - Chicago, IL

Full-time - Senior

Chicago, IL

Publishing Industries

About the position

The Director of Human Resources and Operations at Kaleidoscope Inc. is responsible for creating and promoting a positive, multicultural work environment that supports the organization's training, operational methods, and technology needs. This role is pivotal in developing a culture that emphasizes equity, diversity, and inclusion, ensuring that employees feel a sense of belonging and can perform at their best. The Director oversees HR practices, office functions, and collaborates with executive leadership to enhance internal communications and strategic planning.

Responsibilities

• Oversee and support human resources practices and policies throughout the employee experience, including recruitment, onboarding, learning and development, performance management, and separation.
• Manage all agency office functions, including leasing, reception, cleaning, maintenance, and inventory of equipment and supplies.
• Support the confidential storage of agency case files.
• Consult with agency leaders and employees to resolve employee-relations issues.
• Develop, implement, and monitor effective staffing and training plans in consultation with the Chief Program Officer.
• Create and maintain a progressive employee benefits package and salary grading system.
• Oversee the implementation and maintenance of the information technology system.
• Collaborate with the Chief Program Officer to develop and implement program policies and procedures.
• Manage the COA Accreditation process.
• Facilitate cross-departmental collaboration and strengthen internal communications as a member of the Executive leadership team.
• Collaborate on strategic and financial planning with the Executive leadership team.
• Maintain communication with the Executive Director regarding critical issues.
• Act as staff liaison to the Risk Management Committee of the Board.
• Recruit, screen, hire, train, and evaluate direct reports including the Human Resource Manager, Office and IT Manager, Receptionist, and IT consultants.
• Provide supervision and ongoing feedback to direct reports to ensure department goals are met.
• Prepare for agency licensing, contract monitoring, and grant compliance visits.

Requirements

• Experience in employee orientation and training & development.
• Knowledge of child protective services and recruiting processes.
• Senior-level experience in human resources and operations management.

Nice-to-haves

• Experience with DCFS policy and procedure, Medicaid Community Mental Health Services Rule 132, and Council on Accreditation Standards.

Benefits

• Competitive salary range of $85,000 - $110,000 per year.
• Comprehensive employee benefits package.