Director of Human Resources

The Country Club - Chestnut Hill, MA

Full-time - Director

Chestnut Hill, MA

Amusement, Gambling, and Recreation Industries

About the position

The Director of Human Resources is responsible for the development, administration and communication surrounding employee benefit plans, training and recognition programs. The Director also manages organizational communication, the standardization of employment related policies and procedures, and helps to foster the organizational culture. Through direct interaction with approximately 30 department heads, the position also participates in strategic planning to accommodate the long-term staffing needs of the organization.

Responsibilities

• Provide leadership, guidance, and oversight to the HR Coordinator, ensuring effective execution of HR processes and initiatives
• Support and guide the interview and onboarding processes for new hires: screen, interviewing, reference checks and communication to candidates
• Track the completion of annual performance reviews for every employee and review for consistency
• Suggest and create training programs for employees and Department Heads
• Maintain HRIS database and all employee records (ADP Workforce Now)
• Assist with weekly payroll processing (including 401k processing, GL and accounting backup reporting)
• Prepare data for and process annual bonus payrolls
• Provide all year end data to Plan Administrators for benefit plan record keeping requirements (401k, 5500's, etc.)
• Promote employee benefit programs and educate staff
• Assist all employees, dependants and retirees with questions and issues regarding benefit plans
• Coordinate enrollments for medical, dental, vision, 401k, life and disability insurance for eligible employees
• Suggest and develop 'state of the art' programs and offerings in the area of employee benefits
• Develop employee wellness and educational programs to encourage good mental and physical health, minimize claims and enhance the employee's work/life experience
• Work with GM and Controller to successfully renew benefit plans in the most favorable way for both employer and employee
• Maintain excellent relationships with vendors and brokers for health and dental insurance, life, long term disability, Worker Compensation, and 401(k) administrators
• Vacation and Sick pay administration
• Ensure all TCC Employee Manuals are up to date and in compliance
• Ensure TCC is compliant with all appropriate Federal Regulations; FMLA, COBRA, HIPPA, OSHA, and Workers Compensation
• Conduct regular wage analyses to ensure rates/salaries are competitive with the local and industry markets
• Keep abreast of recent regulations and relevant changes
• Management of employee files, ensuring safe guarding of privacy and security as well as maintaining consistency in record keeping
• Support each department head in recruitment efforts
• Create advertising copy and source; attend local Job Fairs
• Maintain records and facilitates the employee reward programs
• Provide recognition for birthdays, births, deaths, marriages, hospitalizations and farewells
• Manage and execute events for the enjoyment of employees using innovative, fresh ideas to express appreciation for the dedication and commitment of the staff
• Collect and store information, pictures, stories and chronicles of employees and events, past & present
• Provide innovative bulletin board displays, website presentations and other communications of employee events

Requirements

• 7-10 years of prior HR leadership experience
• Strong leadership and team management abilities
• Proven experience in supervising and developing HR staff
• Strategic thinking and decision-making skills
• Excellent written and verbal communication skills
• Ability to build relationships and collaborate across all levels of the organization
• Conflict resolution and problem-solving expertise
• Comprehensive understanding of employment laws and regulations (e.g., FMLA, ADA, EEO)
• Proficiency in HR software and systems (e.g., HRIS, ATS)
• Experience with compensation, benefits, and payroll administration
• Exceptional organizational skills with attention to detail
• Proven ability to manage multiple projects with competing priorities
• Proficient in Microsoft Word, Excel, Outlook, and PowerPoint

Nice-to-haves

• Bachelor's degree in Business Administration, Human Resources, or related field preferred
• Professional HR certifications such as SHRM-CP/SHRM-SCP or PHR/SPHR

Benefits

• Full Time Year-Round; Benefit Eligible
• Exempt, Salaried Position