Director of Infusion Services

Articularis Healthcare - Summerville, SC

Full-time - Senior

Remote - Summerville, SC

Ambulatory Health Care Services

About the position

The Director of Infusion Services at Articularis Healthcare Group (AHG) is a strategic leadership role responsible for overseeing and enhancing the infusion services program. This position involves collaboration with various departments to ensure high-quality patient care, operational efficiency, and financial growth within the infusion service line. The role is pivotal in establishing clinical and operational standards, managing staff training, and maintaining compliance with healthcare regulations.

Responsibilities

• Develop and communicate the clinical, operational, and financial direction for infusion services within AHG medical group.
• Continuously coach and educate AHG providers and employees by providing information, data, and examples of identified internal & external best practices.
• Formulate and recommend standards for policies related to infusion services to undergo the approval process; ensure implementation of all approved policies.
• Proactively identify and communicate any future changes in infusion medications, infusion reimbursement, and infusion delivery to VP of Operations, VP of Quality & Patient Safety, and infusion team members.
• Manage and continue to grow the Profit & Loss (P&L) of the AHG infusion services business.
• Determine competency and assessment needs, teaming with practice administrators to facilitate, educate, and implement among infusion team members; plan and oversee on-boarding of new infusion staff to ensure that infusion-specific training and developmental goals and objectives are met.
• Keep up-to-date on federal, state and local government regulations and guidelines related to infusion services to ensure compliance.
• Maintain positive relationships with third party service providers.
• Acquire general knowledge of the reimbursement methodology for infusion services, as well as the processes necessary to secure authorization for infusion services.
• Negotiate & establish working relationships with infusion drug manufacturers, wholesalers, and other equipment, supply and service providers.
• Design and manage internal processes and external third-party relationships to achieve maximum clinical, operational, and positive financial impact.
• Evaluate and identify opportunities to improve infusion suite clinical performance, patient experience, and operational efficiency.
• Implement, and design where necessary, infection control processes per federal and state regulations.
• Implement, and design where necessary, standard infusion therapy practice (e.g. vascular access, evidence-based practice, medication-specific infusion protocol, patient education, informed consent, clinical documentation, etc.).
• Lead by example, complete annual clinical training, prioritize patient safety in all infusion duties, exhibit a professional and positive outlook in the working environment.
• Visit AHG infusion suites as necessary to assess clinical competencies, implement processes, and oversee quality of patient care organization-wide.
• Assist in leading industry accreditation application(s) such as National Infusion Center Association (NICA) Standards of Excellence for Ambulatory Infusion Centers.

Requirements

• Bachelor of Science in Nursing or Associate Degree in Nursing with experience.
• Graduate from an accredited nurse practitioner program and license in the state(s) of practice.
• Demonstrated regulatory competence in meeting standards - HIPAA, HEDIS, OSHA, CDC, FDA, and state specific nursing scope of practice.
• 5 years or more experience in an Infusion Center in a healthcare facility or an ambulatory suite.
• 5 years or more experience in a managerial role.
• Experience leading a team in a high-paced environment.
• Experience working with medical payers such as Medicare, Medicaid, and commercial insurance.
• Working knowledge of electronic medical record systems.

Benefits

• Opportunities for advancement
• Positive team environment
• Work/life balance