Director of Inside Sales

Tripleseat - Concord, MA

Full-time - Senior

Concord, MA

About the position

The Director, Inside Sales is responsible for the development of the strategic plan and executive management of all inside sales and business development functions reporting to the chief growth officer (CGO). This includes acquisition, sales process execution, territory and account management process, business development, channel strategy, performance management, revenue attainment and profitability of the inside sales organization.

Responsibilities

• Attain revenue and profitability targets as set by the Chief Growth Officer (CGO)
• Develop the inside sales strategy and provide leadership over all inside sales functions
• Develop the inside sales go-to-market strategy and territory coverage model
• Collaborate with marketing leadership on an inside sales demand creation strategy and oversee the execution
• Lead the inside sales management team and sales organization in the acquisition of new customers and the retention of existing customers
• Collaborate with the sales operations and sales enablement functions as they work to drive incremental inside sales productivity
• Oversee the creation of the inside sales compensation plan, policy and procedures, and then its administration
• Work with the CGO, finance and product management functions to discount policies and procedures for inside sales
• Participate in senior sales management sessions and executive-level projects
• Lead inside sales managers to strategically orchestrate resources both internally and externally throughout the sales process
• Lead inside sales managers to accurately capture and report all aspects of account and opportunity information within a sales force automation (SFA) application
• Provide ongoing accurate reports on forecast/pipeline to the CGO
• Work with marketing to ensure all lead-management-related service-level agreements are executed

Requirements

• Bachelor's degree required
• 2-4 years previous quota carrying inside sales rep experience
• 3-5 years previous inside sales management experience
• Experience selling technically-oriented product/solution offerings to b-to-b companies
• Strong knowledge of sales methodology

Benefits

• Competitive Medical, Dental, and Vision Insurance
• Company Paid Life Insurance, Short- and Long-Term Disability Plans
• 401(k) with Company Match
• Parental Leave
• Flexible Paid Time Off
• Pet Insurance