Director of Internal Audit Technologies

MetLife - New York, NY

Full-time - Senior

New York, NY

Insurance Carriers and Related Activities

About the position

The Director of Internal Audit Technologies at MetLife plays a crucial role within the Control Functions Technology organization, focusing on the development and management of technology solutions that support the Internal Audit portfolio. This position is responsible for innovating and enhancing technology capabilities to manage risk effectively, collaborating with business leaders, and ensuring alignment with the Internal Audit department's objectives and methodologies.

Responsibilities

• Collaborate with IA teams to develop and execute an IA technology roadmap to support the organization's goals and objectives.
• Support a global footprint of large and small technology applications that support and enable IA business processes.
• Develop metrics to gauge the effectiveness of IA technologies and processes; identify opportunities to streamline and standardize technology to improve efficiency and ensure legal compliance.
• Work with IA users to review the efficacy and relevance of their systems and recommend modifications as part of IT Governance.
• Lead the onshore and offshore development teams, define strategy, develop production support strategy, and develop reporting solutions, dashboards, and analytical tools required to drive organizational insights.
• Partner with IA on the selection, implementation, and optimization of all Audit-related technology.
• Collaborate with key stakeholders across the organization to understand business needs, gain buy-in for IA Technology, suggest and lead improvement initiatives, and drive alignment with strategic objectives.
• Monitor KPIs/OKRs to identify trends to improve technology, processes, and service delivery for a best-in-class employee experience.
• Monitor industry trends, emerging technologies, and best practices to keep the audit function.

Requirements

• Minimum of 8+ years' experience with Internal Audit or GRC Technology. Experience with tools like OpenPages, AuditBoard, Tempus and/or PowerBI are required.
• Experience managing large cross-functional teams in a complex environment.
• Executive presence in communicating with all levels of the organization; excellent interpersonal skills with the ability to build strong relationships, influence, and collaborate with stakeholders.
• Deep knowledge of Internal Audit and Risk Management technologies, and an ability to translate business needs into technology needs.
• Implementation of end user capabilities with hands on experience deploying data enabled capabilities (data lake, data architecture, API enabled integrations, data warehouse, business intelligence tools).
• Experience in Internal Audit business processes at a global level.

Nice-to-haves

• Undergraduate degree required, MBA or other advanced degree preferred.
• 5+ years of experience in Cloud or SaaS capability with implementation and management.
• Exposure to modern AI concepts such as generative AI, various models of machine learning, large language models, conversational AI (chatbot, etc.).
• Experience with the latest Audit / GRC Technology and trends.
• Proven experience managing high-performing teams.
• Experience working in and/or certification in the SAFE Agile model.
• Experience delivering complex IT solutions in a large, matrixed corporate environment.
• 10-15 years of experience within Audit or Risk Technology delivery.
• Accomplished change management leader, able to operate effectively in a highly matrix environment.
• Analytical Skills: Proficiency in data analytics and audit tools, such as ACL, OpenPages, or PowerBI, with the ability to use data insights to identify trends and recommend control improvements.
• Experience with modern Data ETL, Design and Management tools like Databricks, Informatica, Azure SQL/Cloud, Alteryx, etc.