Director of IT Applications

Suddath Van Lines - Jacksonville, FL

Full-time - Senior

Jacksonville, FL

Truck Transportation

About the position

The Director of IT Applications at Suddath is responsible for overseeing the strategic planning, operational performance, development, implementation, and management of NXTPoint's applications and supporting products. This role ensures software compliance with the company's lifecycle management and aligns with business goals and strategies, while leading an IT team and managing vendor relationships to optimize business operations through technology.

Responsibilities

• Serve as the main business unit contact for all IT programs and projects (IT Liaison)
• Oversee resource allocation to support project-related activities
• Manage and triage application incidents and changes that may involve non-normal business hour activities
• Accountable for determining the technology strategy, ROI, investment priorities, and IT platform roadmaps for the business unit
• Develop and implement the IT applications strategy aligned with the company's business objectives
• Lead and manage the IT applications team, providing guidance, mentorship, and performance evaluations
• Oversee the design, development, and deployment of software applications
• Ensure the integration and compatibility of new applications with existing systems
• Manage relationships with software vendors and service providers
• Monitor application performance and implement improvements to enhance user experience
• Ensure compliance with IT policies, standards, and regulations
• Prepare and manage the IT applications budget
• Lead a team of Product Owners, Business Analysts, or Project Managers as necessary
• Develop and manage project plans and reporting documents to ensure timely communication and successful project completion
• Coordinate system and operational acceptance testing and change management
• Provide training for business units as needed
• Develop operational Day 2 support plans
• Create and sustain a Communications Plan, keeping business communities informed of project plans and implications, including progress reports and other management information
• Determine operational objectives by studying business functions, gathering information, and evaluating output requirements and formats
• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking best practices, and participating in professional societies.

Requirements

• 8+ Years of Experience executing application development initiatives within a 3PL / distribution center company
• Experience with Enterprise Logistics / Transportation and Warehouse Management Applications (McLeod, Korber, etc)
• Knowledgeable and experienced in the Software Development Life Cycle including Agile Scrum methodologies
• Strong Business Acumen with the ability to lead through influence
• Effective in navigating a matrix reporting structure and resources that are remote and in different time zones
• Business / Operational Experience - Logistics, Transportation, Warehousing, etc
• Bachelor's degree in Computer Science, Information Technology, or 8+ Year related experience
• Proven experience in IT applications management, with at least 5 years in a leadership role
• Excellent leadership, communication, and interpersonal skills
• Ability to manage multiple projects and priorities in a fast-paced environment
• Experience with ERP, CRM, and other enterprise applications
• Strong problem-solving and decision-making abilities
• Flexibility in hours of activities to adapt to customer / business need.

Benefits

• Competitive wage with a comprehensive benefits package
• 401(k) plan with company matching
• Weekly pay for hourly-paid employees
• Biweekly pay for salaried employees
• Paid Time Off (PTO) and paid company holidays
• Tuition reimbursement plan for continued education and development