Director of IT Project Management Office

Books A Million - Birmingham, AL

Full-time - Senior

Birmingham, AL

1,001-5,000 employees

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Director of IT Project Management Office (PMO) is responsible for leading and managing the IT PMO to ensure the successful delivery of high-priority projects that align with the organization's goals. This strategic leadership role requires a deep understanding of technology business processes and the ability to coach and develop a high-performing team while fostering a culture of excellence within the IT department.

Responsibilities

• Build, coach, and mentor a high-performing team of project managers, business analysts, and solution specialists.
• Facilitate, oversee, and enhance the execution of high-priority projects within the IT department.
• Collaborate with stakeholders to gather and translate business requirements into detailed project specifications.
• Develop a deep understanding of the business, its goals, and operations to align IT projects with strategic objectives.
• Develop and manage project budgets, ensuring effective allocation of resources and tracking expenditures.
• Serve as both a technological and business expert to ensure IT strategies align with organizational goals.
• Foster a process-driven and transparent culture within the IT department.
• Collaborate with cross-functional teams to drive organizational change and optimize business platforms.
• Partner with the Senior Vice President of IT to develop and refine the organizational technological roadmap.
• Lead the implementation and success of high-priority projects across the organization.
• Identify and produce efficient solutions for system integration, maintenance, migration, and architecture.
• Ensure adherence to the Software Development Life Cycle (SDLC) processes and support strategic DevOps practices.
• Identify project risks and develop mitigation strategies.
• Maintain open lines of communication with project stakeholders, providing regular updates on project status.
• Maintain comprehensive project documentation, including project plans and status reports.
• Stay abreast of technological advancements to leverage innovative business solutions.

Requirements

• A minimum of 8-10 years of progressive experience in IT project management.
• Demonstrated ability to lead, mentor, coach, and develop a high-performing team.
• Strong strategic thinking and problem-solving skills.
• In-depth knowledge of IT project management methodologies (Agile, Waterfall, etc.).
• Proven experience in developing and managing project budgets and resource allocation.
• Exceptional communication and interpersonal skills.
• Ability to work collaboratively across departments and with external partners.
• Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field is required.

Nice-to-haves

• A Master's degree or relevant certifications (e.g., PMP, PgMP, ITIL) is preferred.
• Strong understanding of change management principles.
• Commitment to staying current with industry trends and best practices.