Director of IT Project Management Office

Books-A-Million - Birmingham, AL

Full-time - Director

Birmingham, AL

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Director of IT PMO will lead and manage the IT Project Management Office, ensuring the successful delivery of high-priority projects that align with organizational goals. This role requires a strategic leader with a deep understanding of technology business processes, and people. The ability to coach and develop a high-performing team while instilling a culture of excellence is required. This role reports directly to the SVP of IT.

Responsibilities

• Build, coach, and mentor a high-performing team of project managers, business analysts, and solution specialists to accelerate project delivery and align initiatives with business objectives.
• Facilitate, oversee, and enhance the execution of high-priority projects within the IT department, ensuring they meet organizational standards and goals.
• Collaborate with stakeholders to gather and translate business requirements into detailed project specifications.
• Develop a deep understanding of the business, its goals, and operations, leveraging this knowledge to align IT projects with strategic objectives.
• Develop and manage project budgets, ensuring effective allocation of resources and tracking expenditures to maintain financial accountability.
• Serve as both a technological and business expert to ensure that IT strategies align seamlessly with organizational goals and objectives.
• Foster a process-driven and transparent culture within the IT department, promoting accountability and clarity in project execution.
• Collaborate with cross-functional teams, including users and Subject Matter Experts, to drive organizational change and optimize current and future business platforms.
• Partner with the Senior Vice President of IT to develop and refine the organizational technological roadmap, including project estimates and timelines.
• Lead the implementation and success of high-priority projects across the organization, ensuring alignment with strategic objectives.
• Identify and produce efficient solutions for system integration, maintenance, migration, and architecture to enhance operational effectiveness.
• Ensure adherence to the Software Development Life Cycle (SDLC) processes, maintain comprehensive documentation, and support strategic DevOps practices.
• Identify project risks and develop mitigation strategies to minimize potential impacts on project delivery.
• Maintain open lines of communication with project stakeholders, providing regular updates on project status, risks, and issues.
• Maintain comprehensive project documentation, including project plans, status reports, and lessons learned.
• Stay abreast of technological advancements in development, design, and system architecture to leverage innovative business solutions.
• Perform other duties as assigned to support the overall goals of the organization.
• Create a world class team that can extend beyond IT and act as a strategic arm of the organization that engages Executives and executes on company priorities.

Requirements

• A minimum of 8-10 years of progressive experience in IT project management, with a proven track record of successfully leading complex projects and managing diverse teams.
• Demonstrated ability to lead, mentor, coach, and develop a high-performing team of project managers, business analysts, and solution specialists, fostering a culture of collaboration and accountability.
• Strong strategic thinking and problem-solving skills, with the ability to align IT initiatives with organizational goals and drive transformative change.
• In-depth knowledge of IT project management methodologies (Agile, Waterfall, etc.), the Software Development Life Cycle (SDLC), and emerging technologies that impact business processes.
• Proven experience in developing and managing project budgets, resource allocation, and financial tracking, ensuring cost-effectiveness and efficiency.
• Exceptional communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels, including executive leadership.
• Ability to work collaboratively across departments and with external partners to drive project success and foster a unified approach to organizational change.
• Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field is required; a Master's degree or relevant certifications (e.g., PMP, PgMP, ITIL) is preferred. Work experience will be considered in place of specific education requirements.
• Strong understanding of change management principles and experience in guiding organizations through transitions, ensuring stakeholder buy-in and engagement.
• A commitment to staying current with industry trends, best practices, and technological advancements to continuously improve processes and outcomes.

Nice-to-haves

• Master's degree or relevant certifications (e.g., PMP, PgMP, ITIL).