Director of IT

Clēnera - Boise, ID

Full-time - Senior

Hybrid - Boise, ID

About the position

The Director of IT at Clēnera is a leadership role responsible for overseeing both strategic and tactical operations of the organization's information technology functions. This position involves managing a nearly 100% SaaS-based environment, ensuring high user satisfaction, and leading software-related process improvements across the company. The role requires a hands-on approach to IT management, including security, compliance, and operational excellence.

Responsibilities

• Lead the IT department's operational and strategic planning, fostering innovation and organizing resource allocation.
• Align IT goals with business objectives and provide technical leadership and project management.
• Develop and implement IT policies, procedures, and best practices, including architecture, security, disaster recovery, and regulatory compliance.
• Operationalize a security and privacy control framework based on regulatory controls and best practices.
• Ensure IT practices protect company information, mitigate risk, and monitor security concerns or breaches.
• Lead and direct security projects, including risk assessments and vulnerability assessments.
• Manage the deployment, maintenance, development, and support of all IT systems, including telecommunications and software.
• Oversee delivery of end-user services, including help desk and technical support services.
• Lead cross-functional data visualization and reporting initiatives, maintaining data integrity.
• Responsible for hiring, training, and developing employees, as well as managing the department's budget.
• Collaborate with other departments to maintain organizational excellence in project timelines and deliverables.

Requirements

• Bachelor's degree in computer science or related field.
• Minimum of 8 years of experience in information technology, including 4 years of leadership experience.
• High proficiency with Microsoft technologies like 365 and Azure.
• Experience developing and maintaining APIs for data pipelining and integration.
• Preferred experience with Quickbase and Netsuite, or other accounting and document management software.
• Preferred experience with Power BI or Tableau, or other data visualization tools.
• Ability to develop and implement strategic vision across various IT domains.
• Strong grasp of agile project management methodologies.
• Ability to partner with the business to understand requirements and develop solutions.
• Demonstrated ability to lead highly effective teams.

Nice-to-haves

• Experience with Quickbase and Netsuite or similar software.
• Experience with Power BI or Tableau for data visualization.

Benefits

• 100% coverage of employee and dependent premiums for medical, dental, and vision insurance.
• Hybrid work environment.
• HSA and FSA plans available.
• Employee Assistance Program.
• Retirement plan with employer match.
• Life insurance (Basic, Voluntary, and AD&D).
• Paid time off (Vacation and Public Holidays).
• Incentive pay and RSU plans.