Director of IT

American Place - Waukegan, IL

Full-time - Manager

Waukegan, IL

Performing Arts, Spectator Sports, and Related Industries

About the position

The Director of IT is responsible for overseeing the information systems that support daily business operations across all departments. This role emphasizes fostering a positive work environment, ensuring effective communication, and managing the technology needs of the organization.

Responsibilities

• Promote and maintain a positive work environment founded on teamwork, cooperation, and open communication.
• Develop and maintain a positive working relationship with all departments.
• Assist in solving non-routine software, hardware, and procedures problems.
• Communicate with management, users, staff, and GM to determine requirements for new or modified software & hardware.
• Write recommendations for upper management's review.
• Develop and oversee policies and procedures.
• Plan, implement and oversee MIS budget.
• Coordinate installation of hardware & software.
• Conduct performance appraisals for staff members.
• Oversee MIS quality control.
• Other duties as assigned.

Requirements

• High School diploma or GED; college preferred.
• 3-6 years' experience in information technology and previous supervisory experience.
• Working knowledge of computer software and Microsoft Office programs such as Excel and Office.
• Must be 21 years of age.
• Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.