Director of LGBTQ+ Health and Wellness Services

In Our Own Voices - Albany, NY

Full-time - Mid Level

Albany, NY

Religious, Grantmaking, Civic, Professional, and Similar Organizations

About the position

The Director of LGBTQ+ Health and Wellness Services at In Our Own Voices, Inc. is a key leadership role focused on overseeing comprehensive health services for LGBTQ+ communities, particularly people of color. This position involves advocacy, mental health support, youth services, and program evaluation, aiming to create a safe and affirming environment for all individuals. The ideal candidate will be passionate about LGBTQ+ health and capable of managing diverse programs that align with the organization's mission.

Responsibilities

• Uphold and advocate for the mission and values of In Our Own Voices, Inc.
• Serve as the day-to-day supervisor for the youth LGBTQ drop-in space, ensuring a safe and inclusive environment.
• Conduct end-of-year program evaluations and community-wide pulse check surveys to assess needs and impact.
• Assist with client intakes and assessments, overseeing staff in these processes.
• Modify documentation tools and reporting systems to improve service delivery.
• Provide outreach in underserved areas to promote program enrollment and engagement.
• Collaborate with the Special Events Coordinator to plan major events like BIPOC Pride and the UTD LGBT POC Health Conference.
• Lead monthly quality assurance activities and track progress toward program goals.
• Supervise the LGBT Program Coordinator, providing guidance and professional development.
• Represent IOOV at local meetings and collaborate with Community-Based Organizations.
• Participate in planning, promotion, and outreach for IOOV events and projects.
• Ensure accurate documentation of activities in databases and submit required reports.
• Develop marketing and promotional materials to enhance service visibility.
• Ensure compliance with confidentiality laws and best practices.

Requirements

• Bachelor's Degree in Public Health, Social Work, Mental Health, or a related field preferred; relevant experience may substitute for a degree.
• Minimum of three years of experience in human services, including outreach, education, or case management.
• At least one year of experience in training and technical assistance.
• A minimum of three years of management or supervisory experience.

Nice-to-haves

• Experience working with LGBTQ+ communities.
• Knowledge of health disparities affecting LGBTQ+ individuals, particularly people of color.
• Strong communication and interpersonal skills.

Benefits

• Health insurance coverage
• Paid holidays
• Professional development opportunities
• Flexible scheduling