Director of Marketing & Admissions

American Senior Communities - Westfield, IN

Full-time - Mid Level

Westfield, IN

51-100 employees

Nursing and Residential Care Facilities

About the position

The Director of Marketing & Admissions at American Senior Communities is responsible for leading marketing efforts and managing the admissions process for senior living facilities. This role focuses on building relationships with potential residents and their families, ensuring a compassionate and effective admissions experience, and promoting the community's services. The position requires a strong understanding of healthcare regulations and market dynamics, as well as the ability to foster connections within the community.

Responsibilities

• Making a difference in the lives of the patients we serve by providing them care and compassion.
• Acting as a positive teammate to fellow employees by helping onboard new teammates.
• Managing the internal admissions system through acceptance of inquiry calls from hospitals, families, etc.
• Providing quality facility tours and maintaining current knowledge of bed availability.
• Ensuring responses to all inquiries are handled properly, timely, and with appropriate follow-up.
• Maintaining a working knowledge of federal and state regulations and reimbursement (Medicare and Medicaid) issues.
• Maintaining market specific knowledge and updates including hospitals and competitors.
• Marketing externally by making person-to-person sales calls.
• Maintaining a current list of referral sources.
• Developing and maintaining new relationships to result in referrals.
• Serving as a member on community organizations and boards.

Requirements

• Demonstrates C.A.R.E. values to our residents, family members, customers and staff.
• Must be willing to work flexible hours, including some evenings and weekends as admission/marketing responsibilities dictate.
• Bachelor degree in business/communications/marketing or related field preferred; or three years equivalent experience in lieu of degree.
• One to three years nursing facility, community relations, sales and/or social service experience required.
• Previous health care admissions/marketing/sales experience preferred.

Benefits

• Top competitive market wages
• Paid Time Off (PTO), holiday pay and opportunities to earn additional PTO
• Access a portion of your earned wages before payday with PayActiv
• Paid training, skills certification & career development support
• Medical, vision & dental insurance with Telehealth option
• Medical and dependent flexible spending accounts
• 401(k) retirement plan options
• Lucrative employee referral bonus program
• Tuition assistance and certification reimbursement
• Continued education opportunities through Purdue Global & O2NE scholarship program
• Employee assistance program & wellness support
• Retail, food & entertainment discounts and so much more!