Eagle Care - Lafayette, IN

posted 3 months ago

Full-time - Mid Level
Lafayette, IN
51-100 employees
Nursing and Residential Care Facilities

About the position

As the Director of Marketing & Admissions at American Senior Communities, you will play a pivotal role in enhancing the lives of our patients by providing compassionate care and support. This position is not just about fulfilling job responsibilities; it is about following a calling to serve the community. You will be responsible for managing the internal admissions system, which includes accepting inquiry calls from hospitals, families, and other referral sources. Your role will involve providing quality facility tours, maintaining up-to-date knowledge of bed availability, and ensuring that all inquiries are handled promptly and with appropriate follow-up. You will also be expected to maintain a working knowledge of federal and state regulations, as well as reimbursement issues related to Medicare and Medicaid. In addition to managing admissions, you will be actively involved in marketing efforts. This includes making person-to-person sales calls to promote our services and maintain a current list of referral sources. You will develop and nurture new relationships that can lead to referrals, and you will represent American Senior Communities on community organizations and boards. Your efforts will directly contribute to the growth and success of our senior living communities, ensuring that we continue to provide exceptional care and support to our residents. At American Senior Communities, we pride ourselves on our core values of Compassion, Accountability, Relationships, and Excellence (C.A.R.E.). These values guide our interactions with residents, families, and team members, creating a supportive and caring environment. We are committed to providing our team members with competitive wages, comprehensive benefits, and opportunities for professional development. Join us in making a difference in the lives of those we serve!

Responsibilities

  • Making a difference in the lives of the patients we serve by providing them care and compassion.
  • Acting as a positive teammate to fellow employees by helping onboard new teammates.
  • Managing the internal admissions system through acceptance of inquiry calls from hospitals, families, etc.
  • Providing quality facility tours and maintaining current knowledge of bed availability.
  • Ensuring responses to all inquiries are handled properly, timely, and with appropriate follow-up.
  • Maintaining a working knowledge of federal and state regulations and reimbursement (Medicare and Medicaid) issues.
  • Maintaining market specific knowledge and updates including hospitals and competitors.
  • Marketing externally by making person-to-person sales calls.
  • Maintaining a current list of referral sources and developing new relationships to result in referrals.
  • Serving as a member on community organizations and boards.

Requirements

  • Demonstrates C.A.R.E. values to our residents, family members, customers and staff.
  • Must be willing to work flexible hours, including some evenings and weekends as admission/marketing responsibilities dictate.
  • Bachelor degree in business/communications/marketing or related field preferred; or three years equivalent experience in lieu of degree.
  • One to three years nursing facility, community relations, sales and/or social service experience required.
  • Previous health care admissions/marketing/sales experience preferred.

Benefits

  • Top competitive market wages
  • Paid Time Off (PTO), holiday pay and opportunities to earn additional PTO
  • Access a portion of your earned wages before payday with PayActiv
  • Paid training, skills certification & career development support
  • Medical, vision & dental insurance with Telehealth option
  • Medical and dependent flexible spending accounts
  • 401(k) retirement plan options
  • Lucrative employee referral bonus program
  • Tuition assistance and certification reimbursement
  • Continued education opportunities through Purdue Global & O2NE scholarship program
  • Employee assistance program & wellness support
  • Retail, food & entertainment discounts
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