Director of Operations - DEN Snow Removal

$75,000 - $85,000/Yr

Aramark - Denver, CO

Full-time - Manager

Denver, CO

Food Services and Drinking Places

About the position

The Director of Operations for DEN Snow Removal at Aramark will be responsible for leading the service delivery on Facilities Management Contracts. This role requires a strong focus on efficiency and innovation in service delivery to ensure that all operations meet the highest standards. The Director will play a crucial role in maximizing contract growth and retention by establishing Aramark as a valued partner to clients. The position is based in Denver, CO, and involves overseeing various operational aspects to ensure that financial and operational commitments are not only met but exceeded. In this leadership role, the Director will manage and develop assigned contracts, ensuring that all services are delivered effectively and efficiently. This includes continuous review of supplier services to ensure best practices and value for money. The Director will also be responsible for the management of employees, focusing on their personal development, performance management, and succession planning. A key aspect of the role is maintaining a customer-focused approach in all operational activities and fostering effective relationships with key client contacts. The Director will identify opportunities for delivering additional services and expanding current offerings. Compliance with quality, environmental, and health and safety standards is paramount, as is adherence to company policies and procedures. The role also involves delivering continuous improvement through standard methodologies and innovation, as well as developing strategic reporting components to support client relationship management by identifying trends and taking appropriate actions.

Responsibilities

• Providing leadership, management and development of assigned contracts ensuring financial and operational commitments are met and exceeded.
• Support the continuous review of supplier services to ensure standard methodology and value for money is achieved.
• Management of employees; this will include their personal development, performance management and development including succession planning.
• Ensuring customer focus within all operational activities and ensuring effective relationships are maintained with key client contacts.
• Identifying and taking appropriate action on potential opportunities to deliver additional services and growing current offers.
• Quality, Environmental & Health and Safety Compliance of operations under your control.
• Adherence to company policies, procedures, and people management processes.
• Delivering continuous improvement by employing standard methodology and innovation to advance and build long lasting partnering relationships with our customers.
• Development and delivery of strategic reporting component in support of client relationship management including identification of trends and actioning accordingly.

Requirements

• Proven background in the delivery of Facilities Management, Maintenance, and Project Management Services.
• Consistent track record in budget and cost control.
• 5+ years' experience in a managerial role.
• A formal 3rd level qualification (technical) or equivalent relevant experience in a technical or building services role.
• Proven leadership skills.
• Ability to plan and prioritize effectively.
• Excellent customer service skills.
• Good communication skills.
• Strong influencing skills.
• Track record of people management and development.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Retirement savings plans like 401(k)
• Paid days off such as parental leave
• Disability coverage